Hogan Assessment Systems at a Glance Mission We provide state-of-the-art assessment solutions capable of enhancing the effectiveness of individuals and organizations • A leading provider of assessments used for employee selection & development • Assessed over 3.5 million working adults performing over 450 different jobs across 40 countries • Over 25 years of research and implementation experience • Continuous system testing, research, and support improvement • Legally defensible: Never been successfully challenged • Predictive, with demonstrable bottom-line results ranging from improved employee performance to reduced turnover and recruiting expense History A 28-year history of producing measurable results supports our mission
Hogan Assessment Overview • Hogan Personality Inventory (HPI) • How does this person typically approach work and interaction with others? • What strengths can this person rely on to facilitate his/her performance? • Hogan Development Survey (HDS) • What tendencies could derail this individual’s career or performance? • How is this person inclined to respond when stressed, under pressure, or not self monitoring? • Motives, Values, Preferences Inventory (MVPI) • What motivates and “drives” this individual? • What type of work environment will he/she consider most motivating? • What is he/she likely striving to attain? • Hogan Business Reasoning Inventory (HBRI) • How does this individual identify and solve problems? • How will this individual approach problem solving in the real world?
Representative Clients • Manufacturing • Alcoa • BMW • DuPont • General Electric • Pepsi • Pharmaceutical • Bristol-Myers Squibb • Johnson & Johnson • Schering-Plough • Retail • ALDI • Adidas • Home Depot • Wendy’s • YUM! Brands • Technology • Sony Corporation • Spherion Technology Group • Solectron • DELL • Cisco • Transportation • Qantas • TOLL • American Airlines • CSX Transportation • Communications • Cox Communications • Sprint • Qwest • Construction • Brookfield Multiplex • St Hilliers • McConnell Dowell • The Haskell Company • Manhattan Construction • Consulting • Hay Group • Hewitt Associates • MDA Consulting • DDI • Right Management Consultants • Russell Reynolds • Towers Perrin • Energy • BHP • Duke Power • Ferrellgas • Halliburton • Downer Engineering • BP • Education • University of Sydney • Adelaide University • University of Maryland • Melbourne Business School • Financial Services • ANZ • NAB • Capital One • Wachovia • JPMorganChase • Bank of America • Government • State, Federal and Local Government Depts • NASA • U.S. Postal Service • Healthcare • Blue Cross / Blue Shield • Humana • Mayo Clinic • Novo Nordisk • Hospitality • Bass Hotels & Resorts • Starwood Hotels & Resorts • Trump Casino & Hotel
Peter Berry Consultancy Pty Ltd • Formed in 1990 • Change Management Consultants • Distributor of Hogan Assessment Systems • Distributor of Employee and Organisational Profiles • Core Competencies: • Leadership • Business Planning • People & Culture
Team Building Goals Use assessment results to… Facilitate Alignment • Help Team develop a common understanding of itself • Facilitate awareness • Encourage team dialogue • As a foundation for discussing team’s goals & vision for the future • Determine strengths, barriers, and opportunities to maximize team potential Organizational Goals Team Goals Individual Goals
Team Building Report • Use graphic results as a foundation for conversation & team planning • Create summary report based on graphic data
Tips to get the best out of Hogan
In the Adjustment scale add the scores for Empathy, Not Anxious and No Guilt… low scores show internal stress. Add scores for Calmness, Even Tempered and No Complaints…low scores suggest external stress…“letting off steam”. Healthy stress keeps people focused and alert, unhealthy stress needs to be addressed. The Bright Side
In the Ambition scale add the scores for competitive and leadership, 90% of managers score 10 or 11 out of 11…it shows drive. Check the score for Accomplishment…a score of 4 or less out of 6 can suggest low moods or frustration with one’s life achievements… a major concern. Look at the score for Identity, 0 or 1 out of 3 suggests some lack of satisfaction with job, employer, or industry. The Bright Side
In Interpersonal Sensitivity check the Likes People score, 4 or less out of 6 suggests a strong technical bias (IQ) and maybe lacking on the people side (relationships…EQ). This is a key measure of whether someone can be a “people person” or is serious and task focused. The Bright Side
Most managers have a couple of items in the 90’s and a couple more in the 70’s/80’s. These are strengths potentially becoming weaknesses, through lack of self management. The first 5 items constitute the “moving away” syndrome (the loner), the next 4 items are the “moving against” syndrome (the leader), and the last 2 are the “moving towards” syndrome (the doer). The Dark Side
About 20% of the population have the moving away syndrome, where at least 4 of the first 5 items score more than 70%. These people cope with their frustrations by withdrawing. 360 feedback may show “not a team player” and “uncommunicative”. Some people move away at work, at home or when exercising. The categories Bold, Mischievous, Colorful and Imaginative indicate executive potential for the private sector. Look for at least 2 scores above 70%. The Dark Side
The final 2 scales indicate “head down, bum up”…the priority is around high quality work and loyalty…”in” the business, not “on” the business. People who have no scores above 70% in any of the scales should have very stable, enduring relationships, but may lack a bit of “magic” in terms of what they bring to the table…check the MVPI for motivators. The Dark Side
Some people have elevated scores across nearly all of the items. These people potentially have a lot to offer but can be high maintenance…they have 3 personalities in one…the loner (moving away), the leader (moving against) and the doer (moving towards). The Dark Side
The MVPI is a person’s “hot buttons”, it’s what you want out of life. Executive profiles normally have high scores for Power, Commerce and Hedonism…but not always…Maggie Beer 95% Aesthetics, 9% Commerce. If there are lots of scores above 65%, the person may need coaching around goal setting and priorities, otherwise their wheels could be spinning. The Inside
If a person has no “hot buttons” look for the “warm buttons”, between 35%-65%. If a person has nothing above 35% it is likely that they are easily pleased and that others set their agendas. The Inside
Females score higher on strategic drive, risk taking, people skills and innovation…and may have a bit more EQ! Males are stronger on control and command and show a passion for business and money…$$$ Gender issues
Lower Ambition, Power and Commerce. More “buttoned down” personalities. More Altruistic…here to improve the world! Are not risk takers…higher Cautious and Security. More Leisurely…confident, independent, like setting agendas, individual contributors. Public Sector
This is the world of EQ. • This is where we measure behaviour (KBI’s). • This is where organisational values are created (GE). • PepsiCo measure their managers 50% on leading people.
This is the world of IQ, including street smarts. • This is where we measure performance (KPI’s). • This is where we need to get the right balance of working “in” and “on” the business.
This is the world of management. • This is “business as usual”… transactional. • We hire for skills and fire for personality.
This is the world of leadership. • These organisations are reinventing themselves. • Best practice companies are pushing their peoples’ efforts into these two boxes.
Our 360 research shows that 12.1% of managers have unacceptable ratings…about 1 in 8 are underperforming and providing inadequate leadership. Gallup worldwide employee surveys show 26% of staff are truly engaged, 55% turn up to do their job and 19% are actively disengaged…and they share their “misery”. The point is…effective leadership is the key to culture and performance. Statistics
Connecting the dots between the 3 profiles provides best value. For executive “horse power” look for Ambition, Power, Commerce, Bold, Mischievous, Colorful and Imaginative (high scores in 5 or more). Configural Scoring
For relationships look at Sociability, Interpersonal Sensitivity (especially Likes People), Affiliation (high scores) and Reserved (low score). This can indicate whether a person is task focused (IQ, technical excellence) or a “people person”. Configural Scoring
Sometimes there may appear a contradiction…say high Sociability and Affiliation, but low Interpersonal Sensitivity and High Reserved…a people person but on their own terms, “I am outgoing but I use people to achieve my agendas”. For extraversion check HPI sub-scales, No Social Anxiety, Exhibitionistic, Entertaining and HDS Colourful and MVPI Affiliation and Recognition. Configural Scoring
There can also be tension between an appetite for adventure and caution at the same time. High Mischievous/Imaginative/Inquisitive maybe the “accelerator in the car” but high Security/Prudence/Cautious can be the “brake”. Check these combinations carefully, these opposites exist in many successful CEO’s…producing responsible risk taking. This apparent contradiction is of great value to many people to explain these opposite impulses. Configural Scoring
EQ… using emotions intelligently to get the best out of relationships. EQ…look for a good Adjustment score and a low Excitable with no “moving away” syndrome and good people skills in Sociability, Interpersonal Sensitivity, Affiliation (high scores) and low Reserved. Configural Scoring
Capture the strengths and opportunities, the opportunities will need some detail. Capture the impact of the improvement opportunities on their team, if they get the connection there is more impact. Talk about getting the right balance between “in” the business and “on” the business, typically moving from 90% in / 10% on to 75% / 25%. Development Plans
I will do more of and I will do less of. The extra time “on” the business should be put into relationships and adding value (innovation, continuous improvement, strategy). The poor performers that I need to challenge are…? The plan should identify ongoing coaching opportunities. The plan should incorporate a 360 review. Development Plans
“Life is about getting along, to get ahead” Bob Hogan
Get the team to complete the Hogan inventories. Generate the individual reports and team spaghetti chart Conduct the team building workshop Everyone shares their results…because there is no right or wrong Use human histograms…make it fun The Basics
Invite individuals to share their strengths and opportunities Compare the team profile against other team profiles Analyse the team profile against the strategic plan The Basics
Analyse the team profile for EQ...relationship strengths One-on-one coaching finishing with a development plan Consider 360 feedback to capture the behaviours at work The Basics
The challenge – work with the executive and second tier management teams to build high performing teams, stretch business goals and a great culture. The process – conduct employee opinion survey, 360 feedback and Hogan profiling. The teams – team building workshops to share Hogan results, understand self, each other and team. Case Study – Construction Engineering
One-on-one coaching and development plans Adoption of leadership team model, common language around IQ/EQ and working “in” and “on” the business. Development of 3 year business plan to grow from $2B to $3B. Leadership program for middle managers. Case Study – Construction Engineering
Self Management…strong emotional resilience, measured risk taking, strong on values (right and wrong). Relationship Management…sound people skills, strong dynamic personalities, good networkers/relationship skills, “it’s not about me” and they pay their taxes. Summary of Executives
Operational…active brains - open minded/curious, bright/up to date, reasonably meticulous/careful, good balance between aesthetics/science. Strategic…awesome scores for competitiveness, leadership, confidence, drive, adventure and vision…favourite song “Money, money, money”. Summary of Executives