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From Awareness To Improvement… “ Changing Aviation Safety Culture”. Project Mission. Improve the “Safety Culture” of the College of Aviation at Western Michigan University Safety Culture = Safety related behaviors and conditions that are valued by the College of Aviation.

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Presentation Transcript
project mission
Project Mission
  • Improve the “Safety Culture” of the College of Aviation at Western Michigan University
    • Safety Culture = Safety related behaviors and conditions that are valued by the College of Aviation
what is aviation behavior based safety abbs
What Is Aviation Behavior Based Safety (ABBS)?

Measurement

BBS Process

Feedback

Problem-Solving

abbs does not replace
ABBS Does NOT Replace:
  • Training—the knowledge to be safe
  • Equipment—the tools to be safe
  • Engineering Solutions—hazard recognition and elimination
  • Support—commitment & follow through
bbs in industry
BBS In Industry
  • BBS systems have been successfully implemented in thousands of organizations around the world
    • Manufacturing
    • Construction
    • Health Care
    • Office Settings
    • Utilities
  • Increasing the frequency of critical safe behaviors and conditions resulted in decreased accident rates across all settings
  • References available upon request
contrast

Contrast:

Traditional Safety Programs

&

Behavior Based Safety

traditional approaches
Traditional Approaches
  • Traditionally, companies have focused on “Accident Rate” safety measures such as:
    • NTSB recordable accident rates
    • ASRS incident reports
    • NTSB accident reports
  • Focusing on Accident Rates has several disadvantages
accident rate disadvantages
Accident Rate Disadvantages
  • Reactive—An injury must occur before the system can react
  • Not specific—Do not indicate exactly what needs to be done on-the-job to maintain or improve safety
  • Low impact—Hard to change at-risk behaviors that are at “habit strength”
  • Negative—focusing on accident rates highlights worst aspect of work
bbs focuses on
BBS—Focuses On…
  • Identification of Systems Factors—factors that influence an individual’s ability perform safely
    • Training
    • Equipment
    • Support
  • Problem solving—elimination or reduction of influence from systems factors
bbs focuses on1
BBS—Focuses On…
  • Identification of Safety Targets—behaviors or conditions that are critical to performing safely
  • Increasing the frequency of those critical safe behaviors and conditions
slide11

BBS Basics

Target Safety Related Behaviors

& Conditions

Increase

Frequency of

Behaviors

& Conditions

Directly

Related to

Safety

Frequent Observation

Feedback

Reinforcement/Problem Solving

the bbs process
The BBS Process
  • Is Proactive—by providing measures of safety targets on-the-job that can be used to avoid injuries
  • Is Specific—safety target data indicates exactly what can be done to maintain and improve safety
  • Can Change Attitudes & Culture—higher impact on at-risk behaviors that are at “habit strength”
  • Is Positive—safety achievements and improvements are the focus
the process
The Process

Assessment

ABBS

Development

Training

Implementation

Evaluation &

Cont. Imp.

End

assessment
Assessment

Accident Analysis

Process Mapping

Interviews

Safety Assessment

Baseline Observation

Baseline Videotaping

abbs development
ABBS Development

Project

Strategy

Develop Process

Project

Steering Team

Development Process

Target Behaviors

Design Measurement

Rollout

Plan

abbs development1
ABBS Development
  • Project Strategy
    • Identify Key groups
      • Safety Committee
      • Instructors
      • Students
    • Get “buy-in”
abbs development2
Instructors

Pre-Flight

Pre-Flight Briefing

In-Flight

Post-Flight

Post Flight Briefing

Classroom instruction

Students

Pre-flight inspection

Classroom learning

Team Riding

ABBS Development

Target Behaviors

abbs development3
ABBS Development
  • Develop process for measuring safety targets—data collection
    • Instructor-student observations
    • Instructor-instructor observations
    • Student-student observations
  • Develop process for feedback
    • On-the-spot feedback
    • Summary feedback
    • Goals setting
  • Develop roll-out strategy
    • How will the process be put in action?
implementation
Implementation

Observers

Identified

Observer Training

Process Implementation

Begin Obs. & Fdbk.

Problem

Solving

evaluation continuous improvement
Evaluation & Continuous Improvement

Evaluate Process

Eval. Targets

& Goals

Evaluation and Continuous Improvement

Fade I/O Psych. Involvement

Reinvention of Process

behavior based safety building from the ground up

Behavior Based Safety“Building From The Ground up”

Contact Person: Bill Rantz, MA

william.rantz@wmich.edu

Psychology Department Collaborators:

Ryan Olson, MA John Austin, Ph.D.

john.austin@wmich.edu

Alyce Dickinson, Ph.D.

alyce.dickinson@wmich.edu