How Organizations Succeed. Four Fundamental Roles. ROCK. 1-Produce Results-P. FOCUS: Customer’s needs (Internal and External) How to fill those needs REQUIRES: Drive, Focus and Energy CONTRIBUTES Effectiveness. 2-Administer Systems-A. FOCUS:
Four Fundamental Roles
FAILS TO ADAPT TO CHANGES
IN THE BUSINESS ENVIRONMENT
Each of the four roles can be filled by
one person, a department or several people.
Efficient & Effective
Serves the customer
Builds on Past
Innovative & Flexible
Wastes time & money
Grows new customers
Team and Culture
1-These four roles are necessary and sufficient conditions for good management.
P roduce Results
2.-If a role is missing, mismanagement occurs.
3-Good Decisions Require PAEI input.
4-Ps, As, Es, and Is see the world differently.
4-Conflict is a part of management.
5-MUTUAL RESPECT enables the conflict to be productive.
______ ______ ______ ______
P A E I
4 2 2 3
Should be to be successful in the future?
_____ ______ ______ ______
P A E I
5 5 5 5 = 20