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Enhancing International Trade: Sweden's Single Window Implementation by Mats Wicktor

Mats Wicktor, Director of the Swedish Customs Future Centre, discusses the establishment of Sweden's Single Window in customs, initiated by the computerization efforts beginning in 1988. This seamless electronic communication platform integrates over 30 authorities, significantly improving efficiency for importers, exporters, and brokers. With 94% of customs declarations submitted via this system, it allows for automatic clearance and reduces release times to just 90 seconds. Future development plans focus on full integration and enhancing data collection capabilities.

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Enhancing International Trade: Sweden's Single Window Implementation by Mats Wicktor

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  1. Single Window Development and ImplementationExperience of SwedenMats Wicktor, Director Swedish Customs Future Centre

  2. Background • Single Window in Swedish Customs was established as a consequence of the computerization starting in 1988. • Electronic communication early showed great potential if seamless process were to be achieved. • Customer requirements initiated the process and development of a true Single Window environment. • Added value through governmental integration of eServices.

  3. Design and development process • Enabling Single Window, assessments were made according to: • Volumes • Benefits • Users • Costs • Dialogue with customers and other public services.

  4. Structure and services • Swedish Customs is responsible for monitoring all international and national legislation related to border-crossing. • Therefore Customs is the logical interface between the Business community and other public services. • Information is gathered by Swedish Customs on behalf of more than 30 different authorities (import VAT, trade statistics, monitoring of licenses, pets, weapons etc.

  5. Technology • Swedish Customs Single Window solutions are available using different technologies: • EDIFACT • Internet • Mobile solutions • Single Window solutions are available to customers regardless of technology, investments or other prerequisites.

  6. Participants • Swedish importers, exporters and brokers. • National Board of Taxation. • Statistics Sweden. • National Board of Agriculture. • National Board of Trade. • European Union.

  7. Clients • Swedish Customs Single Window is used by importers, exporters, brokers and other stakeholders in the process of international trade. • Annually 94 % of all Customs declarations are submitted using a Single Window solution. • Automated processes forward necessary data to other concerned authorities.

  8. Business model • The Virtual Customs Office, including Single Window solutions, is financed within existing budgetary means of Swedish Customs. • eServices of Swedish Customs is free of charge and no user fees are applied.

  9. Results • Major benefit: automatic clearance of Customs declarations • For trade: release times 90 seconds • For trade: no requirements for supporting documents • For trade: one interface regarding all information related to international trade. • For Customs: reallocation of resources • For Customs: improved collection • For all: creation of a level playing field.

  10. Lessons learned • Focus on the customers • Display benefits clearly • Invite to discussions: • Customers • Partners

  11. What are your future plans for the Single Window? • Continue efforts of full integration. • Explore new possibilities of data collection. • Careful monitoring of efforts within EU. • Continuous dialogue with other public services to facilitate submission of data. • Establish Single Window independent of technology. • Establish Single Window for enforcement. • Continue developments regarding track & trace.

  12. Actual Example

  13. UNECE UN/CEFACT For more information, please visit: www.customs.se

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