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Tech Teaching Strategies: Empower through Motivation

Learn essential steps to successful tech teaching from Jessamyn West's insightful presentation at NLC & DLCC. Discover how to motivate behavior, form partnerships, leverage existing solutions, prioritize design, and address real user needs. Explore the importance of clear objectives, structured outlines, practical exercises, targeted vocabulary, and additional learning resources. Enhance your troubleshooting skills with effective problem-solving techniques to ensure a positive learning experience. Ensure your tech training truly addresses users' needs and delivers tangible benefits. Visit <librarian.net/talks/nlc> for more details.

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Tech Teaching Strategies: Empower through Motivation

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  1. Teaching Tech Five Steps To • Jessamyn West - NLC - DLCC • <librarian.net/talks/nlc> • @jessamyn

  2. 0 Introduction

  3. Technology is secondary to motivating behavior.

  4. 1 Know your local situation(and advocate)

  5. We have 270 public libraries in this state trying to teach everyone how to use computers.

  6. 2 Form partnerships with other local folks (long term and short term solutions)

  7. Who should we be working with?

  8. 3 Don't reinvent the wheel(steal one)

  9. What are other people doing that works? Can we do that?

  10. 4 Identify, promote & create good design(don't make it harder)

  11. How does our digital content look? Can people really use it?

  12. 5 Solve the real problem (for real people)

  13. The Training • Objectives - clear, attainable • Outlines - stick to them, allow more time than you think you need • Exercises - practice muscle memory • Vocabulary - any word they don't know • See Also - books/pamphlets for more info?

  14. The Troubleshoot • "Explain the problem in your own words." • "What were you doing when this happened?" • "What were you trying to do?" • "What were you expecting to happen?"

  15. Process of Elimination • Hardware problem • Software problem • "Wetware" problem (PEBKAC) • Gremlins * • * no such thing, but sometimes a reboot helps...

  16. Are we solving people’s real problems? Are we helping?

  17. thank you<librarian.net/talks/nlc>

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