Introduction to emotional intelligence
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Introduction to Emotional Intelligence. What is Emotional Intelligence?. Emotional intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges

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What is emotional intelligence
What is Emotional Intelligence?

Emotional intelligence is a set of emotional and social skills that collectively establish how well we:

  • Perceive and express ourselves

  • Develop and maintain social relationships

  • Cope with challenges

  • Use emotional information in an effective and meaningful way

    It is a predictor of success in life and work

What is the eq i 2 0
What is the EQ-i2.0?

  • A way to accurately assess strengths and blind spots: take the assessment in less than 20 minutes

  • A predictable way to measures current level of emotional and social functioning: receive feedback on your results

  • A vehicle for developing effectiveness in order to improve performance: develop a customized action plan in order to ensure you are focusing on the right development needs

How accurate is it
How Accurate is it?

  • Great amount of rigor went into the research and development of the tool

  • 4,000 people took the assessment in order to ensure results are accurate: you are compared to your norm group

  • Checks and balances built into the tool to ensure the most accurate results

The eq i 2 0 model
The EQ-i2.0 Model

What does it measure
What Does it Measure?

The EQ-i2.0 measures five distinct aspects of

emotional and social functioning:

  • Self-Perception – understanding your emotions

  • Self-Expression – expressing your emotions

  • Interpersonal – develop and maintain relationships

  • Decision Making – use emotions to make better decisions

  • Stress Management – cope with challenges

Self perception

Consists of the following sub-categories:

  • Self-Regard – confidence

  • Self-Actualization – continuous development

  • Emotional Self-Awareness – understanding my emotions

Self expression
Self - Expression

Consists of the following:

  • Emotional Expression – saying how you feel

  • Assertiveness – standing up for yourself effectively

  • Independence – standing on your own two feet


Consists of the following:

  • Interpersonal Relationships – developing and maintaining good relationships

  • Empathy – recognizing and appreciating how others feel

  • Social Responsibility – contributing to society

Decision making
Decision Making

Consists of the following:

  • Problem Solving – effectively managing emotions when solving problems

  • Reality Testing – seeing things as they really are

  • Impulse Control – ability to resist or delay impulses

Stress management
Stress Management

Consists of the following:

  • Flexibility – adapting to change effectively

  • Stress Tolerance – successfully coping with stressful situations

  • Optimism – having a positive outlook


  • Feeling satisfied, enjoying life

  • An indicator of overall well-being

  • Not included in overall EQ-i2.0 results

  • Impacts overall EQ-i2.0, closely linked to:

    • Self-Regard

    • Optimism

    • Interpersonal Relationships

    • Self-Actualization


  • You get an overall EQ-i2.0 result, as well as individual results for each component

  • You will receive feedback on your results and what they mean

  • Your report includes strategies to further develop your emotional intelligence and a development plan template to help you make your commitment real

  • Improving your Emotional Intelligence will not only help you be more successful at work, but outside of work too!

Applying eq i 2 0
Applying EQ-i2.0

There are many ways the EQ-i2.0 can be used:

  • Selection

  • Self-Awareness

  • Succession Planning

  • Leadership Development

  • Executive Coaching

  • Team Effectiveness