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Lync and Learn Lync to Phone Overview and Setup
About Me Sean McNeill is a Managing Consultant with Catapult Systems. Sean has over 15 years of professional experience with the last 11 in Microsoft Infrastructure technologies. His primary areas of expertise are Windows Server, Microsoft Active Directory, DNS, Exchange 2007/2010, PowerShell and virtualization with Hyper-V. Sean is also the Office 365 Technical Evangelist for Catapult Systems; in this role he is responsible for all things Office 365. Sean has done numerous Microsoft Infrastructure assessments, Active Directory domain consolidations and migrations and Exchange 200x to Exchange 2010 migrations. He has worked with Microsoft Online services over the past three years with BPOS and now Office 365. Clients that Sean has worked with range from small 50 seat organizations to large companies with over 10,000 seats worldwide. Sean currently holds two MCITP certifications and six MCTS certifications. Sean was awarded as an Office 365 MVP by Microsoft on July 1, 2012.
Agenda • Lync to Phone Overview • Requirements • Limitations • Setup • Demo
Overview • Call phones from Lync make and receive phone calls to any number on your laptop or smart phone (via a calling service from a partner) • Single number across PC and smartphone work from anywhere with the communications devices you already use • Voice as part of a cloud-based unified communications Presence, IM, conferencing and phone calls delivered from the cloud in a unified experience • Optimized for SMB and mobile/remote information workers in larger organizations
Requirements • Lync Online Plan 3 http://www.microsoft.com/en-us/office365/lync-online.aspx • Exchange Online Plan 2 – For UM http://www.microsoft.com/en-us/office365/exchange-online.aspx • Lync to Phone Service from Partner Provider – Jajah http://lynconline.pinpoint.microsoft.com/en-US/applications/jajah-voice-for-office-365-12884930736
Limitations • Interop with PBX & trunks • WAN Bandwidth management (CAC) • Advanced calling features (Response Groups) • Branch office resiliency • Lync IP-phones
Setup – Lync to Phone http://onlinehelp.microsoft.com/en-us/office365-enterprises/hh781536.aspx
Setup – Voice Mail for Unified Messaging http://onlinehelp.microsoft.com/en-us/office365-enterprises/hh781536.aspx
DEMO TIME Let’s See This in Action