Types of managers

1. Types of managers Module 07-Types of managers

2. Manager • Person who supports and is responsible for the work of others • Responsible for achieving organizational goals through the efficient and effective use of company resources. Module 07-Types of managers

3. Types of managers(management level) • Top managers - responsible for performance of the organization as a whole or of one of its major parts; guide the organization’s interaction with its environment • Middle managers – oversee the work of large departments or divisions; responsible for lower-level managers and sometimes for operating employees • Team leaders or supervisors – report to middle managers and directly supervise non-managerial workers or operating employees Module 07-Types of managers

4. TOP Middle Middle Middle Middle FL FL FL FL Types of managers(management level) Module 07-Types of managers

5. Types of managers(scope of activities) • Functional managers - responsible for just one organizational activity, such as finance or human resources management • General managers - responsible for complex multi-functional units of an organization (i.e. the whole company or a subsidiary) Module 07-Types of managers

6. GM VP-Mktg VP-Prod Senior sales manager Senior sales manager Production manager Production manager JSM JSM JSM JSM FM FM FM FM Types of managers(scope of activities) Module 07-Types of managers

7. Types of managers(according to work activity) • Line managers – directly contribute to the production of the organization’s basic goods or services • Staff managers – use special technical expertise to advise and support line workers Module 07-Types of managers

8. Basic managerial skills • Technical skill - the ability to use the procedures, techniques, and knowledge of a specialized field • Human skill - the ability to work with, understand, and motivate other people as individuals or in groups • Conceptual skill - the ability to coordinate and integrate all of an organization’s interests and activities. Module 07-Types of managers

9. Top management CONCEPTUAL HUMAN Middle management TECHNICAL First-line management Managerial level and skills Relative skills needed for effective performance at different levels of management Module 07-Types of managers

10. Effective vs successful managers • Fred Luthans and associates studied more than 450 managers • “Do managers who move up most quickly in an organization do the same activities and with the same emphasis as managers who do the job best?” F. Luthans, “Successful vs. Effective Real Managers,” Academy of Management Executive, May 1988, pp. 127-32; and F. Luthans, R.M. Hodgetts, and S.A. Rosenkrantz, Real Managers (Cambridge, MA: Ballinger, 1988) Module 07-Types of managers

11. Activities of effective vs successful managers Module 07-Types of managers

12. Effective vs successful managers • Successful managers do not give the same emphasis to the four activities as do effective managers • Promotions are not solely based on performance • Social and political skills play an important role in getting ahead in organizations Module 07-Types of managers

13. Level Skills Activities CONCEPTUAL & HUMAN PLANNING & ORGANIZING Top BALANCE BALANCE Middle TECHNICAL & HUMAN LEADING & CONTROLLING First-line The manager, the skills, the job Module 07-Types of managers