Learning Partner program requirements

1. Learning Partner program requirements Worldwide Learning Partner Organization August 2014

2. Requirements and Policies The information included in the document is a summary of the Learning Partner program requirements. Please review all information found on the Cisco Learning Partner website for a complete listing of all requirements and policies for the Learning Partner Program.

3. Overview The Learning Partner level requirements include:

4. General Requirements • Learning Partners must: • *Learning Partner Management System (LPMS) is the data repository which houses all information relevant to a Learning Partner and its resources and personnel.

5. Personnel • All required personnel must: • Be full-time staff or individuals contracted exclusively to act as contractors on behalf of the partner. • Reside in the Authorized Delivery Area*where the partner's executed agreement is valid. • Cisco requires proof of contract for the program year for all full-time contractors. • All personnelrequired to meet program requirements must be entered and properly maintained in Partner Self Service (PSS) under the Learning Partner and theLearning Partner Management System (LPMS). • *Authorized Delivery Area means the geographic area(s) a Learning Partner is authorized by Cisco to offer and deliver Authorized Training Courses (i.e. Cisco Standard Courses or Cisco Derived Courses).

6. Certified Cisco Systems Instructors (CCSI) • Learning Partners must deliver all Authorized Training Courses using a CCSI qualified to teach the specific course. • A CCSI (Certified Cisco Systems Instructor) is an individual who has been certified by Cisco as an instructor, remains in good standing and is currently sponsored by a Cisco Learning Partner in good standing. • The number of CCSIs and the certifications they will need to hold are detailed in the Personnel table. The Learning Program Website also maintains current CCSI program details. • The personnel requirements for the Learning Partner level depend upon the courses to be offered. Personnel in different job roles are required and details on the roles are available in the Job Roles Overview section.

7. Personnel The table below lists the staff required for the Learning Partner level. Associate level courses are those that prepare the students for CCNA, CCNA concentrations or CCDA certifications.

8. Personnel • As a reminder, while the Learning Partner is approved for all courses, they are limited to the course offerings that can be delivered through a CCSI who is certified to teach the specific course. A Learning Partner may use its own CCSIs or contract CCSIs from other Learning Partners.

9. Learning Services • The Learning Partner must provide certain Learning Services as, for example, evaluations, active website, and online registration. • Some Learning Services will be mandatory and others will be elective. • Learning Partners may create any service under the terms of the agreement or as a result of a cooperative agreement with another partner or a third party. Any other partner or third party must meet the requirements that Cisco specifies, in its sole discretion, for delivering learning services.

10. Learning Services The Learning Partner must offer a minimum of 5 Learning Services. The table below lists the mandatory services.

11. Mandatory Learning Services Overview

12. Elective Learning Services Overview

13. Elective Learning Services Overview

14. Location and Delivery

15. Requirements and Policies For any questions regarding the LP requirements, contact your ESD or Business Development Manager. You can also create a case at Customer Service Central(Options: General Inquiry/Tools Application -> Channels Tool Support)