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PRESIDENT Aldo Alberto Alvarez VICE-PRESIDENT Gustavo Javier Alvarez DIRECTORS

BOARD. PRESIDENT Aldo Alberto Alvarez VICE-PRESIDENT Gustavo Javier Alvarez DIRECTORS Román Ezequiel Branc Enrique Ramos Mejía Gerardo Enrique Desmourés. ACTING DIRECTOR Miguel Ángel Pereyra TRUSTEES Hector Ponce de León Elisa Faks Pablo Marcos Luna ACTING TRUSTEES

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PRESIDENT Aldo Alberto Alvarez VICE-PRESIDENT Gustavo Javier Alvarez DIRECTORS

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  1. BOARD • PRESIDENT Aldo Alberto Alvarez • VICE-PRESIDENT Gustavo Javier Alvarez • DIRECTORS Román Ezequiel Branc Enrique Ramos Mejía Gerardo Enrique Desmourés • ACTING DIRECTOR • Miguel Ángel Pereyra • TRUSTEES • Hector Ponce de León • Elisa Faks • Pablo Marcos Luna • ACTING TRUSTEES • Patricio Blasco • Yanina M. José Chazarreta • Fernando Julio Pimentel

  2. MANAGEMENT STAFF • INTERNATIONAL AREA Soledad Gramajo • RISK MANAGEMENT Fabián Vítolo •  COMMERCIAL Aníbal Balestracci • MANAGEMENT Verónica Carrizo • TECHNICAL • Pablo Cirulli • UNDERWRITING • Horacio Rossaro • IT • María Fernanda Barrios

  3. NOBLE Compañía de Seguros • NOBLE : • A Nationwide company with a strong presence in every province • Highly specialized in professional liability • Distributed through insurance brokers • Commercially flexible and creative

  4. NOBLE Compañía de Seguros • Proactive in claim administration • High-level reinsurance • Able to create value and long term bonds with producers, insurers and reinsurers • It’s a company that constantly reinvests its earnings to increase its financial strength

  5. Ourcorporation • SPECIALIZATION: A groundbreaking proposal based on Professional Liability • SEASONED MANAGEMENT: Well-known managers in the insurance market • REINSURANCE POLICY: Direct contract with Scor Re Noble was created by experts in Professional Liability and Legal Liability that know how the market works and can respond to its requirements. NOBLE´S guarantee rests in three solid pillars:.

  6. Creativity and experience at the client service NOBLE is a company that specializes in covering Professional Liability. From the beginning, it was thought and developed to fulfill activities related to this segment. Every product, every service and every detail answers to the concrete needs of a market as complex as one that involves professional activity. As a result of this we have a strong company with experience in its field and with the tools to give the highest quality services.

  7. You are in the best hands NOBLE has acted seriously and responsibly when they decided to only take risks under total monetary protection. To this effect, they use the most suitable risk-transfer tools from the Global/International Reinsurance Market. NOBLE combines economic and financial stability from the biggest Reinsurance companies in the world with the national knowledge to manage risk. And its objective is to create a long lasting and transparent bond with its clients.

  8. The advantage of working with experts NOBLE has the best team to advise the client with their every need, providing an excellent service targeted towards tailored attention. NOBLE has combined the efficiency of experienced managers with a long trajectory in the insurance market with the experience of specialists in risk prevention, claim management and lawsuit defense.

  9. Custom-madetechnology NOBLE has the latest Insurance System in the market. Enabling an operative framework that allows them to work in an organized, agile and efficient manner. This framework was conceived to be in touch with producers and International Reinsurances at all times. This makes for a dynamic service of excellence.

  10. A NOBLE Concept A risk prevencion system Risk Management Programs A loss reduccion system Coordination programs between Doctors and Lawyers Monetary coveragel In accordance with the Insurance

  11. NOBLE´S LEGAL LIABILITY PRODUCTION DEVELOPMENT Origin: SSN

  12. NOBLE´S INVESTMENTS AND ASSETS AVAILABILITY DEVELOPMENT Origin: SSN

  13. BALANCE INDICATORS

  14. COMMERCIAL

  15. Individual Professional Liability Doctors Dental Surgeons Psychologists Biochemists Medical Assistant Vets Lawyers Notaries Professional Liability Health Institutes Hospitals and clinics Specialized outpatient care centers Diagnostic centers Psychiatric Geriatrics Clinical Analysis Emergency Medical Service Corporations Pharmacies Legal Liability Clinical Trials Sponsors Laboratories CRO Research Locations Main Researcher Sub Researcher Ourproducts • Group Professional Liability • Medical Associations • Professional Associations

  16. Benefitsfor Professional Insureds MONETARY COMPESATION • Compensation for the cancellation and/or suspension of the professional registration due to criminal proceedings against the insured (from ARS $ 2,000 up to 24 months). NON MONETARY BENEFITS • Pregnancy • Illness / Accident • Professional Training Abroad • Integral Medical / Legal Counseling: • On all the legal proceedings and their different stages, i.e., investigation, mediation and judicial instances. • On all the different jurisdictions and venues, i.e., civil, criminal, administrative and disciplinary courts and tribunals. • On the event of search warrants and seizure of medical records. • 24/7 Legal /Medical Counseling Service.

  17. Deductibles INDIVIDUAL INSUREDS WithoutDeductible INSTITUTIONAL INSUREDS (except otherwise agreed) 10% of the claim with a minimum of 3% and the maximum of 6% of the Sum Insured. 10% of theclaimwith a minimum of 3% and themaximum of 6% of theSumInsured. Replacement Premium

  18. 2% 2% 1% 1% 1% 6% 18% 1% 9% 2% 1% 4% 1% 1% 1% 26% Insurance Distribution 1% 14% 1% 2% 2% 1% 1%

  19. 1% 2% 1% 1% 1% 2% 1% 1% 9% 1% 7% 1% 2% 5% 35% Commercial Network Distribution 1% 22% 2% 2% Actualizado a Nov-2009 3%

  20. RISK MANAGEMENT

  21. Risk Management • Spreading the NOBLE concept • Eyes, ears and voice of the company in the health area • Taking part in health industry and insurance events • Media relations • Risk management programs coordination • Aware of the market’s needs

  22. Identified as another actor in the health industry

  23. Itpublishes in specialinterest magazines

  24. TheValue of Proactivity • Cultivate the loyalty of the client list • Get to know the insured better • Early identification of potential losses • Research commercial opportunities • Gradually improve the insured’s risk profile Hospital Británico de Buenos Aires

  25. UNDERWRITING • It informs and clarifies prospective clients • It informs about changes on risk profile • LAW • Risk Committees • Body of Law • Applicable Law • CLAIMS • Claim Tendencies • Problematic Accounts RISK MANAGEMENT • COMMERCIAL • Presents the Compañy and Services • Researches new business opportunities • Develops new products

  26. Tools • In-Person Training (Workshops) • Medical and Law Risk Audits • Risk Committees • Consultation and data transference through e-mail • Development of special programs • Monthly newsletter • Prevention blog

  27. In-person Training

  28. Workshops and Seminars • For the institutions’ managers and executives • For groups of professionals • For other market actors (Knowledge Broadcast) Clínica Humana de Imágenes. Gral Roca. Río Negro

  29. Executives and professionals in institutions • Annual planning • Risk committees creation • Development of system of compensable • event notification • Training professionals as a nexus Sanatorio Mater Dei de Buenos Aires

  30. ProfessionalsGroupsSeminars • Doctor-Patient • Relationship • Communication • Clinical History • Informed Consent • Doctor’s Office Risk • Operating Room Risk • Obstetrics Risk • On Duty Risk • Trauma Service Risk • Esthetic Surgery Risk • Infirmary Risk • Radiology Risk • Psychology Risk • Hospitalized Suicides • Medication Errors Lawsuit Causes

  31. OtherMarketActors • Support for NOBLE´S Presidency in the International Judicial Academy • ScientificEvidenceAppreciation • Justice andInsurance

  32. Servicio de Neonatología Hospital Privado Sudamericano de La Plata (Prov. Bs.As.)

  33. RiskCommittees • Legal and medical representatives • Participation of members of the institution • Discussion of the main incidents and claims • Discussion of specific aspects of patient security

  34. NOBLE´s involvement in regular institucion activities Incident discussion Presentation discussion

  35. Hospital San Juan de Dios. Ramos Mejía. Provincia de Buenos Aires

  36. Phone Assistance and Data Transference trough E-mail

  37. ClientConsult Noble´sAnswer

  38. ClientSatisfaction

  39. Development of SpecialPrograms FallPrevention Wrong-siteSurgery InfantAbduction Suicide in Psichiatric Facilities WrongMedicationErrors

  40. UNDERWRITING

  41. ANNUAL EVOLUTION OF THE NUMBER OF CURRENT EXPOSED BY AREA

  42. DISTRIBUTION OF INSTITUTIONAL RISK

  43. INDIVIDUALS PER RISK CATEGORY

  44. CLAIMS AND LEGAL

  45. 8% 1% 1% 2% 4% 1% 1% 2% 8% 1% 11% 1% Historical Distribution of Litigious Processes Records 1% 2% 30% 1% 18% 5% 4% 2%

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