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0 Which country will be hosting this years FIFA World Cup? Iceland Germany South Africa Brazil England 0 Productive Kitchen – Would there be any benefits of developing the principles of the productive ward to develop a ‘productive kitchen’? Strongly Agree Agree Neither Disagree

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which country will be hosting this years fifa world cup

0

Which country will be hosting this years FIFA World Cup?
  • Iceland
  • Germany
  • South Africa
  • Brazil
  • England
slide2

0

Productive Kitchen – Would there be any benefits of developing the principles of the productive ward to develop a ‘productive kitchen’?
  • Strongly Agree
  • Agree
  • Neither
  • Disagree
  • Strongly Disagree
slide3

0

Labour / Productivity Costs – Should we develop a standardised audit tool for monitoring and managing labour/productivity costs?
  • Strongly Agree
  • Agree
  • Neither
  • Disagree
  • Strongly Disagree
slide4

0

Retail Catering Trading Accounts –Would developing/operating trading accounts for all functions across catering services assist us in becoming more business focused?

  • Strongly Agree
  • Agree
  • Neither
  • Disagree
  • Strongly Disagree
slide5

0

Patient Meal Day Costs –Should we be developing a tool to identify the true costs of providing a patient meal day?
  • Strongly Agree
  • Agree
  • Neither
  • Disagree
  • Strongly Disagree
monitoring food waste do we need to develop new guidance on monitoring and managing food waste

0

Monitoring Food Waste –Do we need to develop new guidance on monitoring and managing food waste?
  • Strongly Agree
  • Agree
  • Neither
  • Disagree
  • Strongly Disagree
slide7

0

Complaints/Compliments –Should the HCA develop a ‘minimum data set’ customer satisfaction questionnaire?
  • Strongly Agree
  • Agree
  • Neither
  • Disagree
  • Strongly Disagree
leadership management should we have a ned to champion the patient environment

0

Leadership & Management - Should we have a NED to champion the patient environment?
  • Strongly Agree
  • Agree
  • Neither
  • Disagree
  • Strongly Disagree
kpis should kpis be generated locally with the whole ward team

0

KPIs –should KPIs be generated locally with the whole ward team?
  • Strongly Agree
  • Agree
  • Neither
  • Disagree
  • Strongly Disagree
image should all staff have an understanding of the importance of customer care

0

Image –Should all staff have an understanding of the importance of Customer Care?
  • Strongly Agree
  • Agree
  • Neither
  • Disagree
  • Strongly Disagree
slide11

0

Care Pathway –Should we have ‘control’ of the whole delivery system and be measured against its success?
  • Strongly Agree
  • Agree
  • Neither
  • Disagree
  • Strongly Disagree
slide12

0

Patient Information –Should we develop comprehensive and routine patient feedback mechanisms such as ‘telephone follow up’ and ‘board to ward visits’?

  • Strongly Agree
  • Agree
  • Neither
  • Disagree
  • Strongly Disagree
commissioning should we get involved at the very beginning of the service specification process

0

Commissioning –Should we get involved at the very beginning of the Service Specification Process?
  • Strongly Agree
  • Agree
  • Neither
  • Disagree
  • Strongly Disagree