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FHWA – Knowledge Management Discipline Support System (DSS). Anne Audet Acting Director, Office of Human Resources Federal Highway Administration. Discipline Support System (DSS). An integrated knowledge management system created to:

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fhwa knowledge management discipline support system dss

FHWA – Knowledge Management Discipline Support System (DSS)

Anne Audet

Acting Director, Office of Human Resources

Federal Highway Administration

discipline support system dss
Discipline Support System (DSS)
  • An integrated knowledge management system created to:
    • Strengthen technical skills across the agency/transfer knowledge
    • Share best practices
    • Network within the discipline/occupation
    • Develop new staff
    • Not organizationally aligned
discipline support system
Discipline Support System
  • Discipline – technical specialty/occupation/profession
  • 19 defined disciplines; 2 pending (IT/HR)
    • Administrative Air Quality
    • Civil Rights Communications and Marketing
    • Construction/Proj Mgmt Design
    • Environment Finance
    • Freight Generalist
    • Geotechnical Hydraulics
    • Operations Pavements and Materials
    • Program Mgmt & Anal Planning
    • Realty Safety
    • Structures
elements of a discipline
Elements of a Discipline
  • Sponsor/Champion(s)
  • Workforce Management
    • Competencies
    • Membership
    • Recruitment
  • Networking/Communication
    • Sharepoint
  • Learning and Development
    • Monthly webinars
    • Discipline Seminars every 3 years
  • Role and Job Expectations
  • Policies/Guidance
  • Strategic Planning
dss challenges
DSS – Challenges
  • Consistency across disciplines
    • Discipline Council
  • Involvement of the organizations – particularly at the division level
  • One employee with multiple disciplines
  • Fiscal constraints – seminars/L&D
    • Frequency of actual gatherings
    • Emphasis on virtual/technology
  • Discipline membership -
    • CROPS (centralized register and organizational profile system)
outcomes
Outcomes
  • Greater communication among discipline members
  • Greater involvement at all levels
  • Access to technical expertise
  • New hire development
  • All Employee Survey
    • Increased knowledge of the DSS
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QUESTIONS?

  • ANNE AUDET
  • 202-366-8984