Libraries & Institutional Content Management Systems. Pamela F. Cabe MLIS, AHIP Coy C. Carpenter Library Wake Forest University School of Medicine. About Us. Institution comprised of Wake Forest University Baptist Medical Center and Wake Forest University School of Medicine. About Us.
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Libraries & Institutional Content Management Systems Pamela F. Cabe MLIS, AHIP Coy C. Carpenter Library Wake Forest University School of Medicine
About Us • Institution comprised of • Wake Forest University Baptist Medical Centerand • Wake Forest University School of Medicine
About Us • Carpenter Library serves both entities. • The Department of Public Relations and Marketing, a department of the Medical Center, is responsible for the institution’s web site and departmental web space.
What is CMS? • Content Management System • “A content management system (CMS) supports the creation, management, distribution, publishing, and discovery of corporate information.” (Robertson, 2003, KM Column). • A way of standardizing web development at our institution.
Why CMS? • Volume of the WWW • Institutional Branding-sites would be clearly defined as being part of the institution.
Why CMS? • Sites began to contain errors, missing images, broken links, old information, incorrect health information, etc.
Why was the library concerned? • Because we’re librarians!
Why was the library concerned? • Bulk of library budget supports electronic resources. • These resources are physically housed on the library’s web site. • Look, feel, organization and usability of the library’s web site is key to properly showcase these electronic resources.
CMS Software and Template Design • Microsoft Content Management Server • A template was designed by an independent web consultant.
Medical School Disagreement • Medical School disagreed with template. • The Medical School Web Task Force was formed.
Issues Encountered with Conversion to CMS • Site Conversion Process • Web Editing • Non-Compatible Technology • Ineffective Site Search Engine • Push of Live Content to Server
Site Conversion Process Issues LONG process Solutions • Let independent firm do conversion and then correct any errors. • Do the conversion myself.
Site Conversion Process Issues Pluses • Learned CMS software. • Streamlined our existing site. • Redesigned the site look and organization. Minuses • LONG arduous process • Editing tools formerly used to manage site do not work with CMS software.
Web Editing Issues • Microsoft Word OR • Microsoft CMS WYSIWYG
Web Editing Issues Solution • CMS WYSIWYG Pluses • Changes are made inside the Browser, preview of pages is easy. Minuses • WYSIWYG is clunky, difficult to use and produces almost indecipherable HTML. • Technologies utilized in the former site don’t function in the CMS.
Forms and other Non-Compatible Technology Pluses • Site simplification • Removed additional movement Minuses • Removed ability to use advanced scripting/technology
Site Search Issues • Patrons had ability to search library site. • The CMS template included a site search box which instead of searching the library’s site would search the entire institutional site.
Site Search Issues Solutions • We were able to create a faux template page which was outside the CMS to house our Google! Site search. Pluses • Google site search works great. Minuses • The ineffective search box is still on our site in the template. • Patrons can only access the library search from our site.
Push of Content to the Server • Old site was transferred via FTP. • New site changes are sent daily during a global update.
Push of Content to Server Solutions • Database content (electronic journal information, electronic textbook listings) will be saved live on the server. • Obtained permission to request a manual push when necessary.
Push of Content to Server Pluses • Databases changes are instantaneous. • Databases owners can edit and see results immediately. Minuses • No live control over web content.
Strategies for Negotiating with Institutional Web Masters • Get to know institutional web masters. • Identify issues you may encounter • Technology Issues • Editing Issues • Updating Issues • Use your statistics. • Instead of flashy technology, use flashy graphics to fill the void.
Serenity Now! Accept the things you cannot change!