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Management Overview: Customer and Operations at Baros Maldives

Explore the front and back office operations at Baros Maldives, including key responsibilities of the operations manager. Discover customer-facing services like reception and dining, as well as behind-the-scenes tasks in logistics and maintenance.

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Management Overview: Customer and Operations at Baros Maldives

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  1. Professor Bob Johnston Baros, The Republic of the Maldives

  2. Baros

  3. Baros, The Maldives • List 5-10 front office (customer-facing) operations at Baros? • List 5-10 back office operations (the ones that the customer does not see)? • What are the key activities and responsibilities of the operations manager?

  4. Baros • Arrival /departure • Reception • Restaurants • Watersports • Diving • Spa • Bars • Cocktail parties • List 5-10 front office (customer-facing) operations at Baros? • List 5-10 back office operations (the ones that the customer does not see)? • What are the key activities and responsibilities of the operations manager?

  5. Arrival and Watersports

  6. Restaurant

  7. Spa

  8. Diving and Snorkelling

  9. Baros Catering Housekeeping Facilities management Logistics and supplies   Electricity generation Desalination water treatment Electricity generation Sewerage treatment Staff accommodation and welfare Training Laundry Grounds maintenance • List 5-10 front office (customer-facing) operations at Baros? • List 5-10 back office operations (the ones that the customer does not see)? • What are the key activities and responsibilities of the operations manager?

  10. Maintenance

  11. The Back Office

  12. Laundry

  13. Electricity Generation

  14. Water Desalination

  15. The Nursery

  16. Baros • List 5-10 front office (customer-facing) operations at Baros? • List 5-10 back office operations (the ones that the customer does not see)? • What are the key activities and responsibilities of the operations manager?

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