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Summarized History of Utility Services Utility Provides Utility’s Service Area

Summarized History of Utility Services Utility Provides Utility’s Service Area Utility’s Customers Network Competitors Cash & Assets Trend Staff. HISTORY Electric substation interconnects late 1980s First commercial customers 1990s Slow growth late 1990s

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Summarized History of Utility Services Utility Provides Utility’s Service Area

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  1. Summarized History of Utility Services Utility Provides Utility’s Service Area Utility’s Customers Network Competitors Cash & Assets Trend Staff

  2. HISTORY Electric substation interconnectslate 1980s First commercial customers1990s Slow growthlate 1990s Lake County Schoolsearly 2000s Transitioning to switched corecurrent

  3. SERVICES Data Connectivity Ethernet Legacy 100 Mbps unmanaged Switched Carrier Ethernet Dark Fiber Internet Retail Wholesale City switch Internet City core ISP

  4. SERVICE AREA

  5. CUSTOMERS 43 Total Customers Major Accounts Lake County Schools City of Leesburg Lake County Central Florida Health Alliance Businesses Multi-site Host own email and/or website Run mission-critical applications “in the cloud”

  6. NETWORK CIRCUITS Legacy Ethernet 55 Dark Fiber 116 Internet Local Loop 13 Switched Ethernet 24 total 208 ENDPOINTS Legacy Ethernet 110 Dark Fiber 232 Internet Local Loop 26 Switched Ethernet 48 total 416

  7. NETWORK Current State of Switched Network

  8. COMPETITORS Dedicated Internet Access Retail Pricing only competitor is CenturyLink

  9. COMPETITORS Metro Ethernet / Private Line Retail Pricing only competitor is CenturyLink

  10. FINANCIAL - HISTORICAL Sept 30 Sept 30 Sept 30 Sept 30 2010201120122013Today General Cash 711 795 946 1,000 906 Renewal & Replacement 295 329 395 314 355 Total Assets 7,710 7,728 8,500 8,775 8,707 Outstanding Debt 1,005 925 1,115 960 804 Assets less Debt 6,705 6,803 7,385 7,815 7,903

  11. STAFF Current Jim Lemberg Sabrina Mitchell David Lott Bob McCoy Apprentice Comms Technician Commercial NOC Technician Jimmy Carter Steve Brooker A. N. Other

  12. STAFF Mature Service Provider Provisioning Supervisor Utility Manager Business Ops Manager Outside Plant Ops Manager Network Ops Manager Business Analyst Business Ops Specialist NOC Supervisor NOC Technician Project Administrator NOC Technician NOC Technician Project Manager Outside Plant Planner Comms Technician Comms Technician Comms Technician Administrative Assistant senior management group

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