IP Communications Training 6900 Series Getting to Know Your Phone LCD Screen Settings, Directories, VoiceMail Message Waiting Indicator Soft Keys Transfer, Conference, Hold Keys Navigation and Select Buttons Handset Line Buttons Speaker Headset Button Speakerphone Button
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Navigation and Select
This is a 6921 (2-line phone)
The only difference between a 6921 and a 6941 is the number of lines, a 6941 has 4 lines.
On a 6941, the Line Buttons will be on each side of the LCD screen
Inside Calls: Dial the Four digit extension number
NOTE: Use *ext to dial VM directly during school hours.
Outside Calls: Dial “8” + the number
Emergency Calls: Dial 911 or 8911
To Answer an incoming call:
Softkeys: first screen
Example: Softkeys when handset is lifted
Soft keys change depending on the status on the phone.
Softkeys: when more button is pressed
When you place someone on hold,
The only way to get the call back is to either hit the Resume Soft Key,
Or hit the line button of the line that has the call on hold
This makes it virtually impossible to accidently hang up on someone
Hold Dedicated Key
Transfer Dedicated Key
If the phone light is lit red, then that means you have a new, unheard message.
To retrieve your new message, press the message feature button, and follow the prompts.