1 / 8

3 Tips for Successful Customer Data Management in the Call Center - IA Call Center

Here we enlist 3 simple yet vita tips for successful Customer Data Management in the call centers:<br> <br>1. Accuracy is the key:<br>2. Accessibility is Vital:<br>3. Actionable Data is the Success Factor:<br><br>Visit the website: https://www.iacallcenter.com/<br>

iacallcenter
Download Presentation

3 Tips for Successful Customer Data Management in the Call Center - IA Call Center

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. IA CALL CENTER JOINIACALLCENTER’SBRANDPARTNERSHIP www.iacallcenter.comsupport@iacaller.com+1877-631-9711

  2. AbriefIntroductionofIACallCenter AbriefoverviewaboutData TableOfContent DataisthenewOil Here'swhatwe'll cover:- CustomerDataisthenewKing WhyisDatasoimportant? Tiptomanagecustomerdataefficiently

  3. IACallCenter IACallCenterisaboutiquecallcenter thatofferscallcenterservicesand omnichannelservicesforscaling businesses.

  4. Data is the new King BigtechgiantslikeWhatsAppand Facebook changedtheirprivacy policies,keepingitinconsideration, althoughtheystatetheuserexperience asthereason.

  5. Data (as mentioned earlier) is the new Oil. It is the future. Business analytics or intelligence is a crucial factor determining how any business will shape; that also depends on the Data.  • Poor data quality costs the US economy up to 3.1 trillion USD.  • 95% of businesses cite the need to manage unstructured data as a problem for their business. • 97.2% of organizations are investing in big data and AI. • Netflix saves $1 billion per year on customer retention using big data. WhyisDataso important?

  6. CallCenter&Data: Callcentersaretheprimitivesofthe businesscategorythatuseddatauptothat level.Callcenterbusinessdependsupon thedata.Theaccuracyandstructureddata iscrucialforanycallcenter.

  7. AccessibilityisVital: Thedataisuselessifitisnotaccessible.Make itaccessibletothebusinessmanagementfor drawingsomethingconclusiveoutofit. ActionabledataistheSuccessFactor: Itisimperativeforbusinessestomakeita right-handthumbruletogatherandcollect datainoneplacemakingitmorecrispand accurate. Tip to manage customer data efficiently Howit'simpactingcommercein abigway. Accuracyisthekey: 95%ofbusinessesfindithardtomanagethis unstructureddata.buildacustomerdata platformwhereallthedatacanbestoredand processed.

  8. Withmorethan5decades ofexperienceand skills,weareplayingarounddatawith keepingitsafeandsecure. Forany of yourcallcenter requirementswithdta accuracy and no data breach, connect with usat ContactUs: 888-631-9711 support@iacaller.com. IACallCenter:

More Related