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Table Manners & Place Settings. Objectives. By the end of the presentation, participants will: Know proper table manners in business or social setting Gain skills to conduct themselves properly when eating in any situation. Table Manners & Place Setting. Posture and hand placement

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Presentation Transcript
slide2

Objectives

By the end of the presentation, participants will:

  • Know proper table manners in business or social setting
  • Gain skills to conduct themselves properly when eating in any situation
slide3

Table Manners & Place Setting

  • Posture and hand placement
  • Placement of napkin
  • Talking and chewing
  • When to begin eating and what to do if something is unreachable
  • Placing utensils at the end of meal
slide4

Table Manners & Place Settings

  • Ordering food
  • Using toothpicks and freshing up
  • Use of cell phones
  • When you have to sneeze, burp or blow your nose
slide5

Table Manners &Place Setting

  • Proper placement of utensils when setting table
  • American style and European style to hold utensils
  • When food is served family style
  • When presented with a finger bowl at the end of the meal
  • Serving yourself butter and placement of the butter knife
objectives
Objectives

By the end of the presentation, participants will:

  • Identify ways to communicate and manage

impressions through proper dress

  • Understand universal body language
  • Gain a greater sensitivity to nonverbal

messages

dress language
Dress Language
  • Social or business setting - communicating ourselves to others
  • Dressing to control impression and reflect self-perception
dress language9
Dress Language

Professional presence for women

  • Best Styles and colors
  • Suggested color combinations
  • Best fabrics, fit and comfort
  • Accessories
  • Basic wardrobe
dress language10
Dress Language

Professional presence for men

  • Best Styles and colors
  • Suggested color combinations
  • Best fabrics, fit and comfort
  • Accessories
  • Basic wardrobe
body language
Body Language

Nonverbal messages

  • Body motions and nervous gestures
  • Posture and handshakes
  • Facial expression and eye contact
objectives13
Objectives

By the end of the presentation, participants will:

  • Increase their level of confidence in unfamiliar situations
  • Acquire a set of guidelines for everyday livingin a social and business environment
greetings
Greetings
  • Beginning your greeting
    • If you ask someone “How are you?” be prepared to stick around for the answer
    • The typical greeting, “Good morning, how are you?” is simply a ritual. The appropriate reply is, “Fine thanks, and how are you?”
    • Once you are introduced repeating the persons name and saying, “Hello, Dr. Wilson it is a pleasure meeting you”, is a polite technique that helps you remember a person’s name
slide15

Greetings

  • Informal and Inappropriate Greetings

What’s shakin’

Yo

What’s Up or Wassup

What’s Happening

Hey

How you doing or How ya doin

How’s it Going

Holla

slide16

Greetings

  • What is a good handshake?

Dead Fish

Palm Pincher

Bone Crusher

All American

Firm, Warm Handshake

introductions
Introductions
  • The first impression: Putting Your best foot forward
    • During introductions make eye contact, rise, smile, and shake hands with the other person
  • Who should be introduced to whom?
    • Mention the most important person first (Based off of Rank, not gender). Present a gentleman to a lady. A young lady to an older one. A single woman to a married one.
    • Names are not enough, supply a nugget of information with the name to serve as a conversation starter
  • You’ve been introduced, now what?
art of good conversation
Art of Good Conversation
  • Making a lasting impression
    • How do you want to be remembered
    • Body language and appropriate behavior
    • Establishing rapport
  • Good listening skills
    • Eye Contact, Nodding
    • Showing Interest in Others
art of good conversation19
Art of Good Conversation
  • Conversations to avoid
    • Money matters, including salaries, debts, and taxes
    • Personal topics or topics that could be embarrassing - age
    • The state of one’s health or someone else’s health
    • Controversial subjects, such as religion, politics, gossip
    • Gloomy or depressing topics -floods, world hunger
slide20

Art of Good Conversation

  • Starting a conversation at dinner of lunch: What do you talk about?
    • Use the word H E L P to recall topics for chitchat.
      • H - hobbies, interests
      • E - entertainment (music, movies, plays), events (Current)
      • L - leisure, literature, and law
      • P - photography, professionalism
slide21

Art of Good Conversation

  • The art of small talk is regarded as an important business and social skill
    • Utilizing the 5 W’s will help you to start a sentence
      • Who, What, When, Where, Why
    • Ask Open Ended questions so that you receive more than a Yes or No Answer
slide22

Develop win-win negotiating skills

Strengthen communication skills (writing, speaking, listening)

Practice team-building skills – bringing people to consensus

Pursue deeper levels of job knowledge and skills

Acquire and practice trust-building skills and behaviors

Develop or enhance leadership skills

Identify personal negative habits and reduce them

Develop and practice assertiveness skills

Practice sharing my ideas, skills, knowledge more broadly

Learn and practice conflict resolution skills

Practice positive self-projection (in speech, dress, self-image)

Seek ways to broaden personal vision and creativity

Learn to be more politically savvy

Take initiative more often and generate the energy required to do so

Master techniques for managing personal stress productively

 Self-Empowerment Checklist

 Use this list to help you identify your development goals or select 1 or 2 goals to work on.