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Shopping Safely in Cyberspace

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shopping safely in cyberspace

Shopping Safely in Cyberspace

A CyberAngels Quick Tutorial

Adapted from the Federal Trade Commission Website

Press the Next Button to Continue

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shopping online after completing this tutorial you will be able to
NextShopping OnlineAfter completing this tutorial, you will be able to:
  • Describe four (4) key risks associated with online shopping
  • Identify methods for shopping online safely
  • Describe the most effective ways to pay for goods online
  • Explain what you as a buyer can do, if you have a dispute with a vendor

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what is shopping online
NextWhat is Shopping Online?

Shopping Online is generally a safe, convenient and enjoyable way to make purchases through your internet connection.

Shopping online is often a cost-effective means of purchasing both goods and services.

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shopping online
NextShopping Online

It is important however, to keep in mind, that cyberspace, like any other community poses certain traps for the un-weary.

In this tutorial we’ll show you how you can minimize these risks, then “shop til you drop”, safely and with ease.

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shopping online four key risks
NextShopping Online - Four Key Risks
  • Purchasing goods with an ATM/debit card
  • Using easily guessed passwords
  • Paying for goods/services with personal checks
  • Failing to comparison shop

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what can you do
NextWhat Can You Do?
  • Use a credit card, not a debit/ATM. Banks provide better protection to credit-card holders.
  • Create passwords that others could not easily figure out. Avoid commonly used words, family names, etc.
  • Avoid paying by check online.
  • Before you purchase online check out other websites that may sell similar items.

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tips for shopping online safely
NextTips for Shopping Online Safely
  • Create a separate PayPal Account for Online PayPal is a payment processing service that allows online vendors to securely, easily and quickly send and receive payments online. www.paypal.com
  • Avoid giving your social security number out over the phone or via e-mail
  • Understand the warranties, return and refund policies before making purchases

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tips for shopping online safely8
NextTips for Shopping Online Safely
  • Be sure the website you are shopping on uses secure sockets layering (SSL). Look for https or sttps in the address bar of the website. For example: https://www.amazon.com/
  • Ask your credit card issuer about single-issuer credit cards.
  • Calculate taxes and shipping that may be imposed at check-out.

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more tips for shopping online safely
NextMore Tips for Shopping Online Safely
  • Research complaints records with the Better Business Bureau or your local consumer protection agency
  • Keep print-outs of all of your transactions: you may need them if there is a dispute about a purchase. Select “print” on the file menu of your browser to do this.
  • Look for sellers that encourage good business practices.

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to file a complaint
NextTo File A Complaint:
  • Contact the Better Business Bureau- Online at www.bbbonline.com
  • The Federal Trade Commission at 202-382-4357
  • National Fraud Information Center at 800-876-7060

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1 what is the best way to make a purchase online
1. What is the best way to make a purchase online?
  • Use an ATM debit card
  • Mail cash to the vendor
  • Use a credit card or PayPal account
  • All of the above

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how can you tell a website has appropriate security measures
How can you tell a website has appropriate security measures?
  • The website contains graphics and text.
  • The website’s address bar shows https or sttps and a lock icon appears in the lower right hand side of the window.
  • The website is well known
  • All of the above

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slide15
The correct answer is: B. The website’s address bar shows https or sttps and a lock icon appears in the lower right hand side of the window.

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3 before you buy you should
3. Before you buy, you should:
  • Comparison shop other websites that may carry similar goods.
  • Check to see if there are records of complaints on file with the BBB
  • Review warranty, refund and return policies
  • All of the Above

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4 if you wish to file a complaint regarding an online vendor
4. If you wish to file a complaint regarding an online vendor :
  • Commiserate with a friend first
  • Contact the BBB or your local consumer protection agency
  • Call the Fair Trade Commission
  • B. and C.

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slide20
Thank You For Taking the Safe Shopping Quiz.May your online shopping experiences be both fun and safe!

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