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Learning. Chapter 3. Knowledge. Concrete Experience (exercises). Active Experimentation (personal application assignments). Reflective Observation (discussion). Abstract Conceptualization (reading). Kolb’s Experiential Learning Model. Concrete Experience (CE). Learning from feeling :

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chapter 3

Learning

Chapter 3

kolb s experiential learning model

Knowledge

Concrete Experience (exercises)

Active Experimentation (personal application assignments)

Reflective Observation (discussion)

Abstract Conceptualization (reading)

Kolb’s Experiential Learning Model
concrete experience ce
Concrete Experience (CE)
  • Learning from feeling:
    • Learning from specific experiences
    • Relating to people
    • Sensitivity to feelings and people
    • Reliance on one’s ability to be open-minded and adaptable to change
reflective observation ro
Reflective Observation (RO)
  • Learning by watching and listening:
    • Careful observation before making a judgment
    • Viewing things from different perspectives
    • Looking for the meaning of things
    • Reliance on one’s own thoughts and feelings to form opinions
abstract conceptualization ac
Abstract Conceptualization (AC)
  • Learning by thinking:
    • Logical analysis of ideas
    • Systematic planning
    • Acting on an intellectual understanding of a situation
    • Reliance on theories and ideas to solve problems
active experimentation ae
Active Experimentation (AE)
  • Learning by doing:
    • Ability to get things done
    • Risk taking
    • Influencing people and events through action
    • Experimenting
diverger style

CE/RO

Diverger Style
  • Strengths:
    • Imaginative ability
    • Understanding people
    • Recognizing problems
    • Brainstorming
diverger style9

CE/RO

Diverger Style
  • Organizational Excess:
    • Paralyzed by alternatives
    • Can’t make decisions
  • Org’l Deficiency:
    • Idea poor
    • Can’t recognize problems and opportunities
assimilator style

RO/AC

Assimilator Style
  • Strengths:
    • Planning
    • Creating models
    • Defining problems
    • Developing theories
assimilator style11
Assimilator Style
  • Organizational Excess:
    • Castles in the air
    • No practical application
  • Organizational Deficiency:
    • Unable to learn from mistakes
    • No sound basis for work
    • No systematic approach

RO/AC

converger style

AC/AE

Converger Style

Strengths:

  • Problem solving
  • Decision making
  • Deductive reasoning
  • Defining problems
converger style13

AC/AE

Converger Style
  • Organizational Excess:
    • Solving the wrong problems
    • Hasty decision making
  • Organizational Deficiency:
    • Lack of focus
    • No testing
    • Scattered thoughts
accommodator style

CE/AE

Accommodator Style
  • Strengths:
    • Getting things done
    • Leadership
    • Risk taking
accommodator style15

CE/AE

Accommodator Style
  • Organizational Excess:
    • Trivial improvements
    • Meaningless activity
  • Organizational Deficiency:
    • Work not completed on time
    • Impractical plans
    • Not directed to goals
chris argyris

GENERATIVE

ADAPTIVE

Single-loop learning

Double-loop learning

Refine prevailing mental models

Question assumptions underlying mental models

Creative orientation

Coping orientation

Analysis of the process of defining and solving problems

Problem-solving focus

Chris Argyris’
reflection process

Articulation of a problem

Action (or deciding whether to act)

Analysis of the problem

Formulation and

testing of a

tentative theory

Reflection Process