Bruno Curvale Former president of ENQA Member of the French Bologna Experts’ team

1. Bruno Curvale Former president of ENQA Member of the French Bologna Experts’ team Senior Project leader at Centre international d’étudespédagogiques(CIEP) Quality Assurance in Higher Education TLQAA Self-Evaluation Reporting Beirut, the 17th of April 2013

2. Mainlines of the presentation 1. Background 2. Self-Evaluation as a core element of quality culture 3. What Self-Evaluation is also about? 4. Self-evaluation reporting 5. Management of the self-evaluation exercise 6. Self-evaluation and external evaluation Beirut, the 17th of April 2013 2

3. 1. Background • Quality as a the primary responsibility of HEIs • The notion of national quality assurance framework • The general QA model • Self-evaluation; • External evaluation • Public reporting • Follow-Up • TLQAA • A capacity to develop by each HEI Beirut, the 17th of April 2013 3

4. 2. Self-evaluation as a core element of quality culture • An opportunity for the institution to learn about itself • A process that should commit the whole institution (it should be supported by the leadership) • Integrity, honesty and openness are necessary for a successful self-assessment exercise. • A climate of mutual respect and commitment should be established among all the units and persons involved in the self-assessment exercise • Quality culture? Beirut, the 17th of April 2013 4

5. 3. What Self-Evaluation is also about? • A governance tool • A mediation and dialogue tool • A management of change tool Beirut, the 17th of April 2013 5

6. 4. Self-evaluation reporting • Should report about the level of achievement of each standard • Should not necessarily use each criteria but should use convincing criteria • Should reflect the diversity of the institution • Should aim at clarification of situations • Should be evidence based • Should be analytical and self-critical Beirut, the 17th of April 2013 6

7. 5. Management of the self-evaluation exercise The following steps are being proposed for the preparation of a self-assessment report: • Forming a self-assessment steering committee; • Defining the elements/questions corresponding to each standard; • Collecting information relative to each standard; • Analyzing the achievements (self-assessment); • Reporting by synthesizing the information collected and the findings. Beirut, the 17th of April 2013 7

8. 6. Self-evaluation and external evaluation • The Self-Evaluation report is a crucial information for the external evaluators • A model of the interactions between internal and external evaluation Beirut, the 17th of April 2013 8

9. Thank you for your attention curvale@ciep.fr Beirut, the 17th of April 2013 9

10. Higher education governance and national QA systems Ministries National policies Citizen protection National policies / HEIs policies Higher education institutions “Evaluation of appropriateness” (social, geographic, systemic) / “Evaluation of quality” Institutional autonomy Internal evaluation / External evaluation Agencies Independence Operational autonomy B. Curvale Beirut, the 17th of April 2013 10

11. Quality culture Is based on critical thinking and (not so) simple questions : What are we trying to do? How are we trying to do it? How do we know it works? How do we change in order to improve? See EUA approach to quality culture Beirut, the 17th of April 2013 11

12. Evaluation needs clarificationof… Objectives Norms (Standards) Criteria Evidences And multiple agreements between the partners and stakeholders involved See ESG Part 2 Beirut, the 17th of April 2013 12

13. To assess, to verify, to decide… B. Curvale 2011 And to assure consistency Beirut, the 17th of April 2013 13