A Course in Hospital Front Office and Billing Executive
A medical office front desk receptionist performs various duties and handles various responsibilities, that includes greeting and scheduling patients and visitors, calling patients to remind them of appointments, answering and routing calls, bookkeeping, handling billing, making transactions, and keeping paperwork organized. The medical office front desk receptionist primarily uses phones and computers to interact with patients and staff, so they must have the requisite knowledge of computers and front office software. These receptionists regularly work during normal business hours in an office setting, and travel is almost never required. Hours may vary for receptionists based on the office's working hours. Medical office front desk receptionists must communicate with patients regularly, medical professionals, and supervisors, meaning they must have good communication skills and be personable.
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