Student Finance England – Business Update. Derek Ross. Director of Operations and Customer Services. 6 th September 2013. Overview of Academic Year 2013/14. Over 1.012m applications received (90% of full year total) Ahead of forecast and all core operational targets achieved
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Director of Operations and Customer Services
6th September 2013
* All figures to 3rd September
Activity: 3 Cycles/Instalments per year
Outcome: Circa £11 Billion in payments
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