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Spectrum Learning & Development Program. A model to support Carleton University as a “ Learning Organization ”. The Learning Organization …. A place where …. people continually expand their capacity to create the results they truly desire

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spectrum learning development program
Spectrum Learning & Development Program

A model to support Carleton University as a

“Learning Organization”

M. Hughson, Learning & Development Officer, HR.

LearningAndDevelopment@carleton.ca

the learning organization
The Learning Organization …

A place where ….

  • people continually expand their capacity to create the results they truly desire
  • where new and expansive patterns of thinking are nurtured
  • where collective aspiration is set free
  • where people are continually learning to see the whole together

~Peter Senge, The 5th Discipline

…. sounds like a university

slide3

Spectrum Learning & Development Program

  • a comprehensive model of learning opportunities to address development needs throughout the employee life-cycle
  • building knowledge
  • developing competencies
  • reinforcing values
roll out of initial streams
Roll-out of Initial Streams
  • Skill-building
  • Communications
  • Equipping
  • Foundation
the spectrum model
The Spectrum Model
  • programs for all employees
  • programs to satisfy legislative obligations
  • pre-requisites & “house-keeping”
  • impart common cultural background
  • impart institutional knowledge
  • foster identification with Carleton
foundation programs
Foundation Programs
  • "On-board Carleton" (Building Community)
  • AODA (Modules 1,2,3)
  • Health & Safety Training for Supervisors
  • First Aid Emergency Level
  • First Aid CPR, Burns, Medical Conditions
  • Fire Safety
  • Radiation Safety
  • Transportation of Dangerous Goods
  • Workplace Hazard Material Information Systems (WHIMS)
  • Workplace Inspection Workplace - Specific Hazard CUSSP
  • Student Mental Health Initiative – Level I, II
  • Laboratory Safety Training
  • Equity & Human Rights for Faculty/Supervisors /Staff
  • Equity in the Classroom
  • Inclusive Curriculum
  • Working in an Inclusive Environment
  • RAD: Rape Defense System
  • Workplace Poison: Bullies at Work Respect in the Workplace
  • Workplace Violence & Harassment
  • Pre-Retirement Planning - Staff
  • Pre-Retirement Planning – Faculty
  • Office Ergonomics Assessment
  • Bill 168
  • FIPPA
  • Service Excellence
  • programs for all employees
  • programs to satisfy legislative obligations
  • pre-requisites & “house-keeping”
  • impart common cultural background
  • impart institutional knowledge
  • foster identification with Carleton
spectrum model
Spectrum Model
  • baseline skills for future development & performance
  • personal awareness & development
  • computer & application skills
equipping programs
Equipping Programs
  • Understanding Me, Understanding You (MBTI)
  • Balancing Work and Life
  • Emotional Intelligence in the Workplace
  • Priority Setting
  • Workload & Time Management
  • Basic Communication Protocols
  • Organizing Your Workspace
  • Managing Your Career
  • Interview Skills
  • On-line computer instruction
  • Classroom computer instruction
  • baseline skills for future development & performance
  • personal awareness & development
  • computer & application skills
spectrum model1
Spectrum Model
  • Skills to enhance effectiveness in work relationships and job performance
  • basic communication
  • advanced communication (Influence, Negotiation, Teamwork)
communication programs
Communication Programs

Fundamental Skills:

  • Interpersonal Effectiveness & Listening (IEL)
  • Communication Skills for Technical Professionals (Liveware)
  • Perfecting Your Presentation Skills
  • Designing Effective Meetings
  • Better Minute Taking
  • Effective Business Writing
  • Speaking Development Opportunities

Advanced Skills*:

  • Giving & Receiving Feedback
  • Assertive Communication
  • Multi-Generational Issues in the Workplace
  • Influence Skills
  • Managing Conflict
  • Negotiation Skills

* pre-requisite IEL or Liveware

  • basic interpersonal communication skills for effectiveness in work relationships and job performance
  • advanced communication skills (Influence, Negotiation, Teamwork)
  • client relationship/customer service
spectrum model2
Spectrum Model
  • supervisory and team leadership skills
  • problem solving & analysis
  • project management
  • discrete building blocks
skill building programs
Skill-Building Programs
  • Management Skills for Admin. Assistants & Office Professionals
  • Benchmarking
  • Team Work
  • Interviewing Skills (for managers)
  • Critical Thinking & Problem Solving Skills
  • Client Relationship Management for Staff/Customer Service
  • EDC Programs
  • Facilitation Skills
  • Making the Transition from Co-Worker to Team Leader
  • Managing for Superior Results: Fundamentals of Supervision
  • Managing in a Unionized Environment
  • Managing Leave, Return to Work Processes, Duty to Accommodate,…
  • Effective Delegation
  • Project Management
  • Academic Leadership Programs
  • supervisory and team leadership skills
  • problem solving & analysis
  • project management
  • discrete building blocks
spectrum model3
Spectrum Model
  • Management skills
  • people
  • finanacial, performance
  • program responsibilities
  • Exploring transition to senior roles
spectrum model4
Spectrum Model
  • Leadership Development Program
  • under review; working group
spectrum model5
Spectrum Model
  • Strategic outlook
  • Governance
  • Setting long-term direction
spectrum model roll out
Spectrum Model Roll-out

Roll-out begins with these streams

spectrum model roll out1
Spectrum Model Roll-out

this stream next

spectrum model roll out2
Spectrum Model Roll-out

subject of working group

training providers
Training Providers

Variety of sources

  • On-campus expertise
  • Private companies
  • Other institutions
  • Companion programs
  • May change over time
your thoughts
Your Thoughts?
  • Questions?
  • Comments/feedback….
  • Client Needs…

Comments & inquiries: Mary Hughson, Learning & Development Officer, HR, x8685 mary_hughson@carleton.ca or LearningAndDevelopment@carelton.ca