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e-learning ?. Components of elearning from Enhance. Content of learning. LMS (Learning Management System). Networking / Offline Media. System Software. Hardware. Learning Consultancy. Complete solutions for all Learning needs Customized Training Content Development Classroom E-learning

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    1. e-learning ?

    2. Components of elearning from Enhance Content of learning LMS (Learning Management System) Networking / Offline Media System Software Hardware Learning Consultancy

    3. Complete solutions for all Learning needs • Customized Training Content Development • Classroom • E-learning • Games • Simulations • Learning Management Systems (LMS) • Performance Management Software Solutions • Learning Consultancy • If any of these match your organizations need, give us couple of minutes….

    4. History of Enhance Systems Private Limited • Started as Empower Software in 1998 • Engaged in providing customized learning solutions for over 13 years. • Done over 3000 Hours of Content Development, 12 Customizable LMS installations and over 12 Performance Management Software projects.

    5. History of Enhance Systems Private Limited • Clientele includes:

    6. Mission • To grow to be a value based leading learning company Vision • To have a strong learning culture that delights customers, • partners and stakeholders. • Values • To be a value based corporate citizen • To make innovative and challenging intellectual implementations a way of life • To provide instructionally sound and cost effective solutions • To energize the entrepreneur spirit

    7. Team Enhance • Includes :- • Instruction & Curriculum Designers • Project & Quality Managers • Software Engineers • Computer Graphics Artists • Content experts in Finance, Banking, Sales and Supply Chain • Animation Experts • Technical Writers • Computer Music & MIDI composers • Digital Audio/Video Engineers • Photographers & Videographers • Language Translators • Consulters

    8. Prashant Khanna • Designation: Co-Founder & Director • Role of the Person: Promoter of the Organization, Project Management • Qualification: B-Tech • Total Experience: Over 25 Years • With the Organization Since: 17th December’2000 • Area of Expertise: Business Development & Marketing, Project Management & General Management • Profile Summary: He is one of the co-founders of Enhance Systems Private Limited, and has over 20 years of experience in Sales & Marketing. The last decade in Enhance has given him a chance to polish his instructional design, software engineering, management and strategy skills. He is an avid follower of spiritual literature and most of his learning has this as the guiding light.

    9. VineetSabharwal • Designation: Co-Founder & Director • Role of the Person: Promoter of the Organization, Project Management • Qualification: Master of Computer Application • Total Experience: Over 25 Years • With the Organization Since: 17th December’2000 • Area of Expertise: Project Management • Profile Summary: He is one of the co-founders of Enhance Systems Private Limited, and has over 25 years of experience in online learning industry including e-Learning content development, Learning Management Systems, web applications, project management and account management.

    10. Kajala Madhwal • Designation: Head – Instructional Designer • Role of the Person: Project Management, Instructional Designing • Qualification: Graduate • Experience: Over 20 Years • With the Organization Since: 17th December’2000 • Area of Expertise: Project Coordination and Instructional Design • Profile Summary: She’s been with Enhance since the existence of Enhance and been part of almost all the projects of Enhance. She has helped in designing instructions for over 2000 hours of Content. Her dedication to her work has won her accolades not only from the organization but also from several clients.

    11. Justin Jose • Designation: Project Leader – Media Team • Role of the Person: Project Management, Analyzer, Developer • Qualification: Master of Computer Application • Experience: Over 15 Years • With the Organization Since: 5th October’ 2001 • Area of Expertise: Project Management, Media Development • Profile Summary: He joined as a Developer from the Web background with strong Multimedia development skills. The decade in enhance has given his opportunity to polish his project management and team handling skills. He is passionate about learning and adapting to latest technologies and also trains the team on upcoming developing platforms. 

    12. Awards Award from TrainingOutsourcing.com, USA in the domain of e learning delivery and development Award from TrainingOutsourcing.com, USA as the Top Sales Training Company (Product Category)

    13. Testimonials “…found them a total solutions provider with technical competence and creative zeal…” ICI “…You have done some impressive work and we would like to present a consistent message to our new employees using your content…” Nestle

    14. Testimonials “…We feel their work in the FMCG Sector is very exhaustive…” Coca Cola “…The project had SMEs who were remote. However the spirit to go on to complete the project was exemplary…” Tata Telecom

    15. Instructional Design Model • Step 1: Identify challenges of the organization, learning culture, buy in of top management and risks. • Step 2: Audience and Stake Holders Needs • Also check the preferred medium of instruction from • Linguistic, Musical, Logical, Kinetics, Spatial, Interpersonal, • Find out trends in Learning Style • Step 3: Motivation to be designed from Internal needs, External needs, Context of learning and linking to Maslows principle. The best motivator is challenge. • Anxiety is also to be considered both personal and external • Attention keeping strategy to be thought through • Attitude change, if needed to be designed • Step 4: Task Analysis is done

    16. Instructional Design Model • Step 5: Rights and Wrongs in the tasks to be reflected on and learning brought into cognition through • Thinking options • Searching for info • Selecting option • Models, if needed to be developed • Step 6: Concepts to be developed or taught. Some best practices are • Higher Rules to be made clear • Higher aptitude, lower structure • Easy to Difficult • Chunks (7 +- 2) • Image and text together help learning better • Facts to be taught through Mnemonic's • Practice through examples & cases • One thought at a time • Humor related to topic only • Time Planner in course

    17. Instructional Design Model • Step 7: Evaluate with positive reinforcement • Step 8: Concrete Experience to be given • Some elements of a fruitful experience are • Challenges • Curiosity • Competition • Rewards • Realistic Environment • Step 9: REWARD and FEEDBACK to be given for business and individual performance • Step 10: Active Experimentation with Social Learning on projects

    18. Instructional Design Model • Step 11: Adoption • Some best practices are • Early adopters start using • First few users take as role models • Spread message • Experience sharing among users • Coaching users • Link usage to performance rating • Top management support

    19. Services • Customized Training Content Development [E-learning & ILT] • Learning Management Systems (LMS) • Performance Management Software Solutions • Learning Consultancy

    20. History of Courses - Customized Content Development[E-learning] • Industry – Service • Telecom • Mobile Number Portability • Request Management • Self Service Kiosk • KB Portal • Corporate Branding • mClassifieds • Regulatory Awareness • Telecom & Telecommunication History • Legal Awareness

    21. History of Courses - Customized Content Development[E-learning] • Industry – Service • Telecom • Customer Services • IDX EPABX Technical Training • Paradigm EPABX Technical Training • Definity User Training Guide • Internet Telephony Guide • 96XX User Guide • Information Security Policy • Value Added Services for Mobiles • Do Not Disturb • Simply Data – Basics of technology • Basics of 3G • Mobile Trends (3 D) • Values Tests • Business Contingency Management

    22. History of Courses - Customized Content Development[E-learning] • Industry – Service • Telecom • Access Network • National Long Distance Service • International Private Line Circuit • Internet Protocol • Very Small Aperture Terminal • Audio Conferencing Service • Toll Free Network • Managed Business International Circuit • Voice Over Internet Protocol • Mobile Application Tool for Enterprises • Managed Video Conferencing Service • Tele presence • Application Quality Management • Hosted Contact Centre • Data Centre Collocation Service • Data Centre Managed Services

    23. History of Courses - Customized Content Development[E-learning] • Industry – Service • Telecom • Digital Media Exchange (DMX) • Introduction to Digital Media Exchange • Digital Cinema • Digital Ecosystem • Digital Teleport • Digital Signage • Mobile Number Portability • Network Integration & Professional Services • Request Management • Self Service Kiosk • Global VAS • International Toll Free Services • Message Hub Services • Signaling Services • HR-Recruitment • Conducting Structured Interview • Approval Business Understanding • Offer Negotiation • Source Screening

    24. History of Courses - Customized Content Development[E-learning] • Industry – Service • Telecom • Induction Modules • Module 0 • Manifesto • Milestone • Pillars • Business • Products • Leadership Competency Framework • CS TRAI Regulations • Values • AIR Values CRC • Revenue Assurance Money • Multi-Protocol Label Switching • Money Induction • Money Transfer • RA – Global Voice & Usage Based Products

    25. History of Courses - Customized Content Development[E-learning] • Industry – Service • Telecom • Direct to Home • Introduction to digital TV • Tools in the Toolkit • Digital TV installation • Digital TV post installation process • Digital TV: A day in the life of an IE

    26. History of Courses - Customized Content Development[E-learning] • Industry – Service • Language Orientation • Better Spoken English • Environment, Health and Safety • Risk Assessment • Safety Management Audit Tool

    27. History of Courses - Customized Content Development[E-learning] • Industry – Service • Knowledge Repository • Marketing Conference • Nestle • Ranbaxy • Destination India: India as a tourist location • Living in USA: A guide for Indian students • Sales & Marketing • HP Brio Selling Skills • Major Accounts Sales Contract Process • Merchandising • Trade Relations • Art of Selling • Selling high end reprographic systems • Target Achievement

    28. History of Courses - Customized Content Development[E-learning] • Industry – Service • Sales & Marketing - Continued • Incentive Schemes • Marketing for Non Marketing Executives • Branding for Asia Pacific Region • Analytical Ability for Sales • Leadership for Sales • Structure & storyboard developed for e learning project

    29. History of Courses - Customized Content Development[E-learning] • Industry – Service • Banking & Finance • Basics of Life Insurance • Banking for Non Bankers • Banking Desk • Branch Front Office Induction • Branch Profitability • Bankers Selling Skills • Book Building • Business Contingency Management • Capital Markets • Cash Management Services • Channel Finance • Corporate Internet Banking • Credit Card Issuance • DMAT Services • Direct 3 in 1 Securities • Enhancing Relationship Value

    30. History of Courses - Customized Content Development[E-learning] • Industry – Service • Banking & Finance – Continued • English – Better Writing • English Language Training • Equities As Investment • E - Series • Email Etiquettes • E Series • Fixed Income • General Banking Operation • Hong Kong Compliance • Introductory KIT • Information Security • Internal Controls • ICICI Securities – Channel Sales Customer Acquisition • Mortgages • Mutual Fund Service System • Performance Counseling • Performance Management System

    31. History of Courses - Customized Content Development[E-learning] • Industry – Service • Banking & Finance – Continued • Personal Effectiveness • Personal Loans Basics • RAROC • Retail Banking Products • Retail Assets Product Induction • Retail Internet Banking • Risk and Compliance • Selling Retail Loans to Branch Customers • Small Enterprise Group • Structured Products and Leverages • TASC (Trusts, Associations, Societies and Clubs) • Trade Services • Tele-callers’ training • Working Capital • Welcome Kit

    32. History of Courses - Customized Content Development[E-learning] • Industry – Service • Insurance • Basics of Insurance • Basics of Life Insurance • Basics of General Insurance • Systematic Investment Plan • Private Car Insurance • Fire Insurance • Shop Keepers Insurance • Householders Insurance • Travel Insurance • Life Insurance • Education Insurance • Various Products of Life Insurance • Audio translated into Hindi

    33. History of Courses - Customized Content Development[E-learning] • Industry – Service • Soft skills & more

    34. History of Courses - Customized Sales Content [E-learning] • Industry – Service • Products Knowledge of Amway • Home Products Module (Europe module remade for India) • Theme Based Animations, Videos, Games, Demos and Customer Scenarios • Customer Management and Silver’s Certification • Audience distributors in India • Remodeled courses developed in USA • Made them work on various browsers and world renowned LMS • Certification included as part of course • Ability to change languages while accessing course • Translated audio and text into:

    35. History of Courses - Customized Content [ILT] • Industry – Service • Insurance • Financial Markets • Basics of Insurance • Financial Planning • Sales Process and Selling Skills • Agency Model and Agency Management

    36. History of Courses - Customized Sales Content [ILT] • Industry – Service

    37. History of Courses - Customized Sales Content [ILT] • Industry – Service

    38. Sales Manager • Annual Business Planning & Management • Sales Meeting • A Week for a Sales Manager • Code of Business Conduct • ORG Data Handling • Competition Intelligence • Asset Management • History of Courses - Customized Sales / Poster Based Content [ILT] • Industry – Service

    39. History of Courses - Customized Content Development[E-learning] • Industry – Manufacturing • Machine Technical Training • Hot Beverages Dispensing System • Fountain Aerated Drinks Dispensing System • Pumps – A factory perspective • Poster Based Learning • Total Productive Maintenance

    40. History of Courses - Customized Logistic Content [ILT]

    41. History of Courses - Customized Content Development[E-learning] • Company Orientation & Induction • BILT • Bharti Enterprises • Colgate • Hindustan Coca Cola Beverages Ltd. • Nestle • Airtel • Airtel Onboarding( Semi Gaming Induction) • Hindustan Lever • Amway • ICI Paints • India Bulls • Johnson and Johnson • Campus Presentation • Reckitt Benckiser • Bharti Enterprises • Nestle • Ranbaxy