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E-Learning Learning as a Business Strategy Designing & Delivering Learning

E-Learning Learning as a Business Strategy Designing & Delivering Learning. KMA-ASTD 2006, Namin Shin. SU306 Laugh and Learn: How to Use Humor to Boost Training Results. Bag. h. dad. SU306 Laugh and Learn: How to Use Humor to Boost Training Results. 유머를 교육 , 훈련에 도입하는 데 있어서 중요한 세가지 질문.

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E-Learning Learning as a Business Strategy Designing & Delivering Learning

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  1. E-Learning • Learning as a Business Strategy • Designing & Delivering Learning KMA-ASTD 2006, Namin Shin

  2. SU306 Laugh and Learn: How to Use Humor to Boost Training Results Bag h dad

  3. SU306 Laugh and Learn: How to Use Humor to Boost Training Results 유머를 교육, 훈련에 도입하는 데 있어서 중요한 세가지 질문 • Is humor appropriate? • Does humor really work? • I’m not funny.

  4. SU306 Laugh and Learn: How to Use Humor to Boost Training Results 1. Is humor appropriate? • 연구결과: 심각한 주제일수록 유머필요 • (예: Stress, Fears, Concerns, Frustrations, Pain & Lost, Money, Love & Sex)

  5. SU306 Laugh and Learn: How to Use Humor to Boost Training Results 2. Does humor really work? • Cooperate Culture • Happy employees → Happy customers • 사례 1: Southwest Air’s Bottom-line Benefits • Fewest employees per aircraft • Most customers served per employee • Best profitability record • Low employee turnover • Top award-winner for customer service and on-time performance

  6. SU306 Laugh and Learn: How to Use Humor to Boost Training Results 2. Does humor really work? • 사례2: “Contented Cow” Companies • Outgrow competitors 4:1 • Out-earned competitors by $40 billion • 3 times the net income per employee • 79,000 new jobs generated (vs. competitors 61,000 jobs lost)

  7. SU306 Laugh and Learn: How to Use Humor to Boost Training Results The moment of change Break Break Break Zeigarnick Effect 2-3 min./45 min.

  8. SU306 Laugh and Learn: How to Use Humor to Boost Training Results Brain is an organ: Its primary purpose is to keep you alive → ↑ ← ↓ ↑ → ↓ ←

  9. SU306 Laugh and Learn: How to Use Humor to Boost Training Results 유머를 사용하기 위한 세가지 조건 • Stress가 낮은 환경: 요즘 학습 환경은 너무 스트레스 수준이 높다 • 교수자와 학습자간의 강한 관계(래포)형성 • 긍정적인 학습 환경

  10. SU306 Laugh and Learn: How to Use Humor to Boost Training Results 유머란 것이 아니다. 농담하는 유머란 이다. 창의성이고 놀이

  11. SU306 Laugh and Learn: How to Use Humor to Boost Training Results • 절대 해서는 안 되는 유머 명예나 인격을 손상시키는 유머(Derogatory humor) • 유머를 피해야 할 주제 세가지 • Sex (Body) • Religion • Politics(모든 ism)

  12. SU306 Laugh and Learn: How to Use Humor to Boost Training Results 3. I’m not funny • What if I “bomb”? Professional Comedian’s Secret Weapon Be the first to point out that you just stunk the place up, using a humor “ad lib” you made in advance Don’t try to be funny—Just try to have fun

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