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Effective Communication by Match Officials. Prepared by: James Keast, Chief Assessor 2006 Refresher Module Presented to the Halifax Dartmouth Referees’ Association Refresher module on May 4 th , 2006. Communication. Who do we need to communicate with? What do we communicate?

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effective communication by match officials

Effective Communication by Match Officials

Prepared by: James Keast, Chief Assessor

2006 Refresher Module

Presented to the Halifax Dartmouth Referees’ Association Refresher module on May 4th, 2006

Soccer Nova Scotia Referee Development Committee

communication
Communication
  • Who do we need to communicate with?
  • What do we communicate?
  • When does this communication need to take place?
  • How should we communicate?
  • Communication and Game Management

Soccer Nova Scotia Referee Development Committee

who do we communicate with
Who do we communicate with?

Soccer Nova Scotia Referee Development Committee

who do we communicate with1
Who do we communicate with?
  • Assistant Referees and the 4th Official
  • Coaches and other team staff
  • Players
  • Facility management
  • Spectators?

Soccer Nova Scotia Referee Development Committee

assistant referees 4 th official
Assistant Referees & 4th Official

Soccer Nova Scotia Referee Development Committee

assistant referees 4 th official1
Assistant Referees & 4th Official
  • Arrival at the game
  • Pre-game instructions
  • During the game:
    • At stoppages
    • During active play
  • At half time
  • After the game

Soccer Nova Scotia Referee Development Committee

arrival at game
Arrival at Game
  • Arrive in plenty of time to do all your duties and to meet with the other officials
  • Its appropriate for there to be a social atmosphere with your fellow officials, be friendly and take the time to talk to each other
  • At some point the referee must make the transition to game time and this is best done with pre-game instructions

Soccer Nova Scotia Referee Development Committee

pre game instructions
Pre-Game Instructions

Soccer Nova Scotia Referee Development Committee

pre game instructions1
Pre-Game Instructions
  • Some level of pre-game instructions should be done for every game
  • Cover the fundamental expectations around offside, ball out of play, substitutions, fouls, misconduct
  • We know everyone knows this but repetition helps – and this sets the tone for the game….

Soccer Nova Scotia Referee Development Committee

pre game instructions2
… pre-game instructions
  • Cover any special substitution rules
  • Cover any special competition rules (does there need to be a winner?)
  • Discuss any expectations about the importance of the game, the key players etc.
        • Be sure to ask the ARs if they have questions
        • Remember to remind them to have fun

Soccer Nova Scotia Referee Development Committee

during game communication with ars and 4th
During Game Communication With ARs and 4th

Soccer Nova Scotia Referee Development Committee

during game communication with ars and 4th1
During Game Communication With ARs and 4th
  • Standard flag signals
  • Eye contact at every stoppage
  • Eye contact during active play
    • Especially during tense moments
  • Subtle signals from the AR to the Referee
    • Communicating things the Referee has not seen
  • Verbal communication when necessary

Soccer Nova Scotia Referee Development Committee

half time communication with ars and 4th
Half Time Communication With ARs and 4th

Soccer Nova Scotia Referee Development Committee

half time communication with ars and 4th1
Half Time Communication With ARs and 4th
  • Take time at half time to check with your assistants about:
    • How the game is going
    • Anything you need them to do differently
    • Anything you might have missed
    • Any problems in the game so far

Soccer Nova Scotia Referee Development Committee

full time communication with ars and 4th
Full Time Communication With ARs and 4th

Soccer Nova Scotia Referee Development Committee

full time communication with ars and 4th1
Full Time Communication With ARs and 4th
  • Take time after the game to talk about:
    • How the game went
    • Any flash points
    • Be sure to ask if they have any suggestions about how you can improve
    • As an Assistant be sure to provide good constructive advice

Soccer Nova Scotia Referee Development Committee

coaches and team staff
Coaches and Team Staff

Soccer Nova Scotia Referee Development Committee

coaches and team staff1
Coaches and Team Staff
  • Before the game
  • During the game
  • After the game

Soccer Nova Scotia Referee Development Committee

coaches and team staff2
Coaches and Team Staff
  • Before the game
    • Introduce yourself and the assistants when you pick up the game sheets
    • Polite, friendly, brief (same for both teams)
    • Politely remind them where the technical area is
    • Remind them of any special rules

Soccer Nova Scotia Referee Development Committee

coaches and team staff3
Coaches and Team Staff
  • During the game
    • Shouldn’t be necessary, but if there are problems, politely warn the bench staff, remind them they can give tactical instructions to their players but must behave responsibly
    • If you warn the bench, you must follow through if the behaviour continues or worsens

Soccer Nova Scotia Referee Development Committee

coaches and team staff4
Coaches and Team Staff
  • After the game:
    • Return game sheets, game balls etc to the teams.
    • If the situation allows there is nothing wrong with answering polite legitimate questions about what you called – this is up to you
    • Officials should depart as a team

Soccer Nova Scotia Referee Development Committee

players
Players

Soccer Nova Scotia Referee Development Committee

players1
Players
  • Before the game
  • During the game
  • After the game

Soccer Nova Scotia Referee Development Committee

players2
Players
  • Before the game
    • Be friendly during pre-game checks
    • Introduce yourself and ARs to captain
  • During the game
    • Talk to players to facilitate game management (more later)
  • After the game

Soccer Nova Scotia Referee Development Committee

spectators
Spectators

Soccer Nova Scotia Referee Development Committee

spectators1
Spectators
  • Generally avoid interacting with spectators.
  • Any spectators who are impacting game control (interacting with players etc.) or causing you a major problem, have the home team remove them.
      • This is especially the case in youth games.

Soccer Nova Scotia Referee Development Committee

communication and game management
Communication and Game Management

Soccer Nova Scotia Referee Development Committee

communication and game management1
Communication and Game Management
  • Communication is critical to game control
  • Use your voice to calm players down when they are getting excited:
    • “easy”, “keep the hands down”, “no..”
  • Use your voice and arm signals for advantage

Soccer Nova Scotia Referee Development Committee

communication and game management2
Communication and Game Management
  • If there is a major challenge but no foul sometimes it is appropriate to use your voice to indicate there was no foul:
    • “nothing there, fair challenge”
    • Tell them you saw a ball off the chest not arm…
    • Don’t over-use this

Soccer Nova Scotia Referee Development Committee

communication and game management3
Communication and Game Management
  • Sometimes the players really don’t know what the foul was use or voice or some small gesture to tell them:
    • “you need to go straight up”
    • Indicate hand-ball if it is not obvious
    • Don’t over-use this

Soccer Nova Scotia Referee Development Committee

never
Never…

Soccer Nova Scotia Referee Development Committee

never1
Never
  • Be emotional (appearing emotional is different)
  • shout at players or coaches
  • threaten players or coaches “next time….”
  • shake your finger at players or coaches or wave them away dismissively
  • embarrass players or coaches
    • When giving cards it is not necessary for them to come to you

Soccer Nova Scotia Referee Development Committee

communicating without saying anything
Communicating without saying anything…

Soccer Nova Scotia Referee Development Committee

communicating without saying anything1
Communicating without saying anything…
  • When walking, walk with purpose, upright and confident
  • When running, run like a Referee not a player: head up and in control
  • Give 100% effort – communicates that you care
  • Smile when it’s appropriate
    • It is ok for you to have fun
  • Use humour with the players and coaches, carefully

Soccer Nova Scotia Referee Development Committee