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Effective communication. Presented by Jacquelyn Thorp Kinworthy, SPHR-CA. Objectives. What are your objectives for today?. COMMUNICATION STYLES.

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Presentation Transcript
effective communication

Effective communication

Presented by

Jacquelyn Thorp Kinworthy, SPHR-CA

objectives
Objectives
  • What are your objectives for today?
slide4

Learning to value and understand that we all have preferred COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication creates understanding, support and acceptance which is critical to organization success.

please stand up if you have your highest score in i interactive influencing

Please stand up if you have your highest score in “I”INTERACTIVE & INFLUENCING

unique patterns
Unique Patterns

The way in which a person’s four dimensions combine creates how a person behaves.

strengths
Strengths
  • Dominance, Direct and DecisiveD's are strong-willed, strong-minded people who like accepting challenges, taking action, and getting immediate results.
  • Influence and Interactive
  • I's are optimistic, outgoing "people people" who like participating on teams, sharing ideas, energizing and entertaining others.

Conscientiousness and CorrectC's are sticklers for quality who like planning ahead, employing systematic approaches, and checking and re-checking for accuracy.

Supportive, Steady and Service S's are helpful people who like working behind the scenes, performing in consistent and predictable ways, and being good listeners.

the golden rule
The Golden Rule

Treat

others as

you

want to be treated.

the platinum rule
The Platinum Rule

Treat Others As They Want to Be Treated.

communication channels
Communication Channels

Low channel richness

High channel richness

Email/Texting

slide25

Each picture portrays a different emotion.

Try to identify them.

1

Neutral

2

Surprise

3

Happy

4

Fear

5

Sad

6

Angry

slide41
We need all four communication styles on a team to make it effective.This combination is what makes us strong.
group exercise care and feeding
Group Exercise – Care and Feeding
  • Move into the area of your preferred behavior.
take aways

Take aways

Please write down your primary

“take away” from this section.