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The Requisite Skill and Ability of Real-time Presentations:. Using the Physics of Language to Advantage in Organizational Contexts. Wayne Smith, Ph.D. Department of Management CSU Northridge. Notes to COBAE Students. My observation is that most COBAE students are good public speakers

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the requisite skill and ability of real time presentations

The Requisite Skill and Ability of Real-time Presentations:

Using the Physics of Language to Advantage in Organizational Contexts

Wayne Smith, Ph.D.

Department of Management

CSU Northridge

notes to cobae students
Notes to COBAE Students
  • My observation is that most COBAE students are good public speakers
  • However, team members can use this PowerPoint in two (similar) ways:
    • to help turn good skills into great skills
      • By means of individual practice and self-improvement
    • to help the one or two members of the team with weaker skills and abilities improve
      • By way of a structure to provide constructive feedback
  • This PPT complements the existing (and detailed) oral presentation scoring guide for Gateway
aspects of presentation skills
Aspects of Presentation Skills
  • VOICE
    • Breathing, Centering, Projection
  • BODY
    • Relaxation, Physical tension, Eye-contact, Non-verbal communication
  • EXPRESSION
    • Concentration, Focus, Point-of-view, Pacing
successful characteristics
Successful Characteristics
  • VOICE
    • Vocal projection is strong; posture supports breath; feet are grounded and body centered, allowing deep breathing to power voice; volume is sufficiently amplified and sustained at consistent level; articulation is clear; speaker is easily heard and understood
  • BODY
    • Speaker is physically calm and appears relaxed; speaker makes direct eye contact; physical presence projects animation and energy; gestures and non-verbal communication enhance narrative
  • PROJECTION
    • Concentration is sustained throughout; the speaker is focused and clear about what she or he wants to say; there is a point-of-view and speaker appears to have emotional/intellectual connection to her or his narrative
higher order abilities 1 2
Higher-order Abilities (1/2)
  • Delivery/Oral
    • How strong are the oral components of the presentation?
    • Speaker is fluent and poised; uses language comfortably and appropriately; speaks at an effective rate and volume; few fillers
  • Delivery/Non-verbal
    • How strong are the non-verbal components of the presentation?
    • Speaker uses gestures comfortably in line with his/her own style; eye contact is appropriate for audience; use of space appropriate for the situation
higher order abilities 2 2
Higher-order Abilities (2/2)
  • Visual Aids
    • Do the visual aids reinforce the message and add to the effectiveness of the presentation?
    • Appropriate visual aids are used; visual aids serve as a complement to the speaker and the message to be delivered; designed effectively; speaker uses visual aid easily
  • Questions and Answers
    • Has the speaker handled the Q&A portion of the presentation competently?
    • Speaker answers questions knowledgeably, thoroughly, and concisely; process is handled smoothly
politeness
Politeness
  • Power Relationships and Social Distance
    • honorifics
  • Levels of Impoliteness
  • Face-Threatening Acts (FTAs)
  • Tact
  • Speaker Variables
    • Sex, Age, Education, Experience, Culture, etc.
  • The “Sensitive Line”
sources excerpted
Sources (excerpted)
  • Management Communication for Undergraduates (Spring, 2005)
    • M.I.T. OpenCourseWare
    • http://ocw.mit.edu/courses/sloan-school-of-management/15-279-management-communication-for-undergraduates-spring-2005/
      • Oral Evaluation Rubric
        • http://ocw.mit.edu/courses/sloan-school-of-management/15-279-management-communication-for-undergraduates-spring-2005/study-materials/oralpresrubrics.pdf
  • McLean, S. (2010), Business Communication for Success. Fully online and accessible at [http://www.flatworldknowledge.com]
  • Video Oral Communication Assessment Tool
    • Bernard Schwartz Communication Institute, Baruch College (The City University of New York)
    • http://www.baruch.cuny.edu/vocat/