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How important is ISO 9001:2008 certification when evaluating a company?. www.isodocumentationtemplate.com. Over 350,000 companies world is registered to ISO 9001 . The key benefits they find include :-. Increased customer satisfaction. Improved quality management processes.

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how important is iso 9001 2008 certification when evaluating a company

How important is ISO 9001:2008 certification when evaluating a company?

www.isodocumentationtemplate.com

over 350 000 companies world is registered to iso 9001 the key benefits they find include
Over 350,000 companies world is registered to ISO 9001. The key benefits they find include:-
  • Increased customer satisfaction.
  • Improved quality management processes.
  • Increased revenue and market share.
  • Impacts on the environment.
  • Cost Reduction.
  • Quality awareness among employees

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increased customer satisfaction
Increased Customer Satisfaction
  • Many of the benefits to businesses also benefit

their customers.

    • Increased efficiency.
    • Reliability of product or service quality.
    • A reputation for safety & environmental responsibility.
    • Repeatable systems.
  • Enhanced customer satisfaction and improved

customer loyalty leading to repeat business

  • Ensuring customer satisfaction through the

quality management system is a key aim

of the standard.

  • It will increase customer satisfaction and more

effective customer communication.

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improved quality management processes
Improved quality management processes
  • The ISO 9001 standard is based on

a number of quality management principles,

including a strong customer focus.

  • ISO 9001:2008 helps ensure that customers

get consistent, good quality products &

services, which in turn brings many

business benefits.

  • ISO document management system helps you

meet customer needs.

  • Win more high value customers with

better customer service.

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increased revenue and market share
Increased revenue and market share
  • ISO Certified businesses are highly likely to increase their market share and, as a consequence - their revenue.
  • In fact, studies have shown that "the benefits of using standards are valued, in terms of contribution to company gross profit, at between 0.15 % and 5 % of annual sales revenues.
  • Increased revenue and market share obtained through flexible and fast responses to market opportunities.

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impacts on the environment
Impacts on the environment
  • Environmental impact is becoming an increasingly important issue across the globe.
  • International Standards help reduce negative impacts on the environment.
  • Improve environmental performance of the supply chain.

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cost reduction
Cost Reduction
  • ISO 9001 quality manual saves time and cost by reducing mistakes, consequently helping to improve customer service.
  • ISO strategies is that reducing waste and increasing productivity leads to greater profits for certified companies.

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quality awareness among employees
Quality Awareness Among Employees
  • Becoming certified to the ISO 9001 standard raises quality awareness among employees and motivates them to attain quality objectives.
  • Corrective action and preventive action help to keep quality objectives in the minds of employees.

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other benefits of iso 9001
Other Benefits of ISO 9001
  • 85% of registered firms report external benefits
  • Higher perceived quality
  • Greater customer demand
  • 95% report, internal benefits
  • Greater employee awareness
  • Increased operational efficiency
  • Reduced scrap expense
  • 30% reduction in customer claims
  • 95% improvement in delivery time
  • Reduced defects from 3% to 0.5%
  • 40% reduction in product cycle time

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thank you
Thank You.

To get more information just logon to:

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