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QMS ISO 9001:2008. Introduction to QMS 9001:2008 and system auditing. QMS ISO 9001:2008. Mohsen Mersal QC manager Siemens Wind Power. QMS ISO 9001:2008. Management systems. QMS ISO 9001:2008. ISO 9001:2008, Quality ISO 14001:2004, Environment OHSAS 18001, Health & safety.

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QMS ISO 9001:2008


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    Presentation Transcript
    1. QMS ISO 9001:2008 Introduction to QMS 9001:2008 and system auditing

    2. QMS ISO 9001:2008 Mohsen Mersal QC manager Siemens Wind Power

    3. QMS ISO 9001:2008 Management systems

    4. QMS ISO 9001:2008 ISO 9001:2008, Quality ISO 14001:2004, Environment OHSAS 18001, Health & safety

    5. QMS ISO 9001:2008 Management systems Why?

    6. QMS ISO 9001:2008 Competition Legislation Product quality Production stability Economy CSR Continuous improvement

    7. QMS ISO 9001:2008 How is a management system built? Deming´s PDCA

    8. QMS ISO 9001:2008

    9. QMS ISO 9001:2008

    10. QMS ISO 9001:2008 Documentation Management responsibility Resource management Product realization Measurement, analysis and improvement

    11. QMS ISO 9001:2008 Documentation Policy and objectives Procedures Manual Records

    12. QMS ISO 9001:2008 http://www.vestas.com/Files//Filer/EN/Policies/Quality_and_Health_Safety_Policy.pdf

    13. QMS ISO 9001:2008 Management responsibility Commitment to development and implementation Communication Customer focus Policy Responsibility Management review

    14. QMS ISO 9001:2008 Resource management Competence Infrastructure Work environment

    15. QMS ISO 9001:2008 Product realization Planing, requirements to product Customer related processes Customer communication Design and development, inputs & outputs Purchasing Identification & traceability

    16. QMS ISO 9001:2008 Measurement, analysis and improvement Customer satisfaction Internal audit Monitoring & measurement of processes Control of nonconforming product Analysis of data Improvement Corrective actions Preventive actions

    17. QMS ISO 9001:2008 Auditing

    18. QMS ISO 9001:2008 Definition An audit is an evaluation of a person, organization, system, process, enterprise, project or product.

    19. QMS ISO 9001:2008 An audit seeks to provide only reasonable assurance that the statements are free from material error. Hence, statistical sampling is often adopted in audits

    20. QMS ISO 9001:2008 Quality audits are essential to: Verify the existence of objective evidence showing conformance to required processes Assess how successfully processes have been implemented, for judging the effectiveness of achieving any defined target levels Providing evidence concerning reduction and elimination of problem areas and are a hands-on management tool for achieving continual improvement in an organization.

    21. QMS ISO 9001:2008 Audit types

    22. QMS ISO 9001:2008 Internal System/certification Customer Management Process Supplier assessment

    23. QMS ISO 9001:2008 Auditors

    24. QMS ISO 9001:2008 External auditor An independent firm engaged by the client subject to the audit Internal auditor Employed by the organizations they audit

    25. QMS ISO 9001:2008 Setting up and performing an audit

    26. QMS ISO 9001:2008 · What do I need to do? · Where should I start? · What requirements will need to be met? · How much time is it going to take?

    27. QMS ISO 9001:2008 Guidance ISO 190011

    28. QMS ISO 9001:2008 Authority for the audit program Establishing the audit program Implementing the audit program Monitoring and reviewing the audit program Improving the audit program Competence and evaluation of auditors Audit activities Plan Do Check Act

    29. QMS ISO 9001:2008 ❍planning and scheduling ❍ team leader and auditor competence ❍ team composition ❍ how to carry out the audit ❍ how to carry out follow-up audits ❍ keeping records ❍ how to monitor performance ❍ reports to senior management on how well the audit program is working

    30. QMS ISO 9001:2008 • Check lists • Audit report and findings • Positive, minors, majors & improvements