POLICING IN YOUR NEIGHBOURHOOD Future changes to policing in Surrey

1. POLICING IN YOUR NEIGHBOURHOOD Future changes to policing in Surrey

2. Funding versus demand Austerity – Surrey Police has saved almost £26 million in the last four years but needs to save a similar amount over the next four years. This will require us to re-think how we deliver services to make savings and be more efficient. 4

3. Demand – some statistics Policing services are in demand • We have approximately 675,500 contacts with the public each year. • We formally record a higher proportion of these than our peers • We actively investigate a higher proportion of recorded crimes than benchmark forces 5

4. What does our demand look like? Some of our greatest demand was focused on the following areas: • Hospital sites – Surrey has five ‘acute’ hospitals in the county & four Mental Health sites • Missing people – we had over 3,600 reports last year • Repeated absences from children’s homes • Vulnerable individuals suffering with mental health issues • Truancy from schools • Environmental Health issues • Welfare checks 6

5. Tackling demand so far… Work is already in progress with our partners to reduce demand: • Mental Health professionals embedded in our Contact Centre • All hospitals have signed up to the Crisis Care Concordat • There is an established recognition that mental health should not be criminalised • Hospitals have been commissioned to have 24/7 access to psychiatry liaison • A new protocol to manage those ‘missing from care’ signed off by the Safeguarding Adults Board • A conveyance policy has been signed off with SECAmb. But there is still a lot more to do…. 7

6. The changing nature of crime demand • Crime is changing – In the past three years there has been significant increases in reports of rape (153%), sexual offences (122%) and domestic violence (34%). In the same time period reports of house burglaries have fallen by 24% and reports of theft from cars is down 32%. • Crime is moving – from the public space to the private space • Changes in technology – mean using the internet for crime is on the increase but technology also provides an opportunity for us to deliver services differently. 2

7. The People’s Priorities • Surrey Police and Crime Commissioner Kevin Hurley sets out the following priorities: • Take a zero tolerance approach to policing. • More visible street policing. • Put victims at the centre of the Criminal Justice System. • Give you an opportunity to have a greater say in how your streets are policed. • Protect your local policing . • Uncompromising in the standards you expect from your police. 3

8. Delivering all our services differently • Local, regional and national partnership development is critical. • National police services such as helicopter and police IT. • South East regional police units investigating organised crime and terrorism withscope to extend this to other specialist functions. • Joint services with Sussex Police – both operational and non-operational services. • Working with other emergency services and local authority partners across Surrey and Sussex. 8

9. What does that mean for local policing? • We remain committed to local policing, with services delivered and accountable locally…but it needs to be: • Tackle the new crime challenges of today but also in the future • To respond to changing police budgets • To complement collaboration locally; regionally and with our partner agencies • To ensure constant efficiency • The current model is inflexible and inefficient • Ineffective demand management • De-skilled officers • Too many bespoke roles • Multiple handovers • Lack of ownership 9

10. The PIYN approach • Re-designed contact centre with effective triage and referral mechanisms • Bigger uniformed teams, geographically aligned to districts and locally led by Inspectors • Greater omni-competence and ownership by uniformed constables • Better trained, more resilient safeguarding teams • Smaller, more focused CID • Fewer PCSO’s and support staff • Smaller, more focused Safer Neighbourhood Teams who tackle repeat issues – people and locations 9

11. A Simplified Model 3

12. How and when? • A total of 234 staff posts and 32 officer posts are being removed over the next four years as part of Policing In Your Neighbourhood. • The new model will be in place from April 2016 with phased savings year on year until 2019 when approximately £8.3million savings will be achieved. 11

13. In Summary… • Local presence in our community is retained and enhanced with officers being Borough and District based, with real ownership of the issues they deal with. • Identifiable local contacts remain including a dedicated Neighbourhood Inspector and Police Community Support Officers. • We will promote options for contacting us – giving choice in calling, visiting a police station or going online. We can deal with queries in a more convenient way to those who need us. • More focus and people working to protect the vulnerable. • PIYN is a flexible model, built for the future and designed to withstand further saving requirements. 12

14. PIYN Decisions Questions? 13