Developing Human Relations Skills in the Workplace

1. Developing Human Relations Skills in the Workplace

2. Next Generation Science/Common Core Standards Addressed! • SL.11-12.5 Make strategic use of digital media (e.g., textual, graphical, audio, visual, and interactive elements) in presentations to enhance understanding of findings, reasoning, and evidence and to add interest. (HS-PS1-4)

3. Agriculture, Food and Natural Resource Standards Addressed! • CRP.09.01. Model characteristics of ethical and effective leaders in the workplace and community (e.g. integrity, self-awareness, self-regulation, etc.). • Sample Measurement: The following sample measurement strands are provided to guide the development of measurable activities (at different levels of proficiency) to assess students’ attainment of knowledge and skills related to the above performance indicator. The topics represented by each strand are not all-encompassing. • CRP.09.01.02.b. Conduct a self-assessment of personal ethical and effective leadership characteristics (e.g., relates to others, focused, integrity, etc.) and reflect upon the results to identify opportunities for improvement.

4. Bell Work! • Explain the importance of developing human relations skills. • Recognize personality styles in people. • Identify skills wanted by employers. • Discuss some personal qualities employers desire in employees.

5. Authoritarian Cooperative skills Compromiser Contributor Democratic Distracter Dominator Elaborator Encourager Follower Human relations skills Information-giver Information-seeker Integrator Laissez-faire Manipulator Terms

6. More terms • No-show • People skills • Personal conflict • Personality • Protester • Opinion-giver • Opinion-seeker • Recognition-seeker

7. Interest Approach • What people skills do you possess? • Why are these traits important?

8. Why are people skills important in the workplace? • People skills or human relations skills are important abilities that help people work together and get along.

9. Leadership for others to follow • Be committed to doing the best job possible. • Surround yourself with quality people. • Have a cheerful, pleasant attitude. • Don’t pass the buck. • Admit your mistakes or the fact that you don’t know the answer. • Avoid negative criticism of co-workers.

10. Leadership for others to follow • Stand up for your beliefs. • Be open-minded. • Be diplomatic. • Keep a positive mental attitude. • Develop a professional, energetic image. • Be a team player. • Treat coworkers as you want to be treated.

11. Do various personality styles affect the workplace? • Personality can be defined as the collection of one’s distinctive individual qualities. • It is the way a person thinks, functions, and relates to others.

12. Types of personalities. • Dominator - one who likes to control a group. • Compromiser - one who sees all sides of an issue. • Follower - one who watches, listens, and usually follows the group. • Protester - one who speaks out strongly against issues.

13. Types of personalities • Encourager - one who gives hope, courage, confidence, and support. • Integrator - one who removes barriers. • Contributor - one who likes to share information and initiate projects • Opinion-seeker - one who likes to get other people’s opinion.

14. Types of personalities • Opinion-giver - one who constantly provides his or her own opinion. • Information-seeker - one who wants to seek out the facts and information. • Information-giver - one who always has answers to questions. • Elaborator - one who wants to see everything completed to detail.

15. Types of personalities • Recognition-seeker - one who is always seeking recognition. • Distracter - one who does silly or foolish things for attention. • No-show - one who does not show up for events or activities.

16. Three styles of leadership. • Authoritarian: leadership style which favors blind submission to authority. • Laissez-faire: leadership style or personality which lacks direction or interference. • Democratic: leadership style that favors democracy and social equality.

17. Personal conflict - difference between two people that disrupts progress. Causes of Conflict • Poor communication • Low self-esteem • Stress or a stressful environment • Bad decisions or poor judgment • Holding grudges

18. achiever anticipation positive attitude commitment command competitiveness courage credibility dedication dependable discipline drive empathy ethics focus ideation What skills do employers want in their employees?

19. What skills do employers want in their employees? • knowledge • loyalty • organization • responsible • self-confident • team player • values

20. Other employability skills • personal management skills • teamwork skills • academic skills

21. Positive attitude Cooperative Dependable Trustworthy Hard working Respectful Diligent Committed Handle criticism well Dress appropriately Have initiative Have respect for authority. What qualities do employers look for in an employee?

22. Review/Summary • Why are people skills important in the workplace? • Do various personality styles affect the workplace? • What skills do employers want in their employees?

23. Review/Summary • What types of qualities do employers look for in an employee?

24. The End!