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Transforming Healthcare: Our Journey to Seven Day Services

Join Christina Lawrenson from Lancashire Teaching Hospital NHS Foundation Trust, along with other healthcare professionals, as they share their experience in implementing 7-day services in Chorley, South Ribble, and Preston. Learn about their urgent care transformation program, key learnings, and the ethos of putting patients first. Discover how they achieved success, the importance of collaborative efforts, and future steps to further improve healthcare services.

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Transforming Healthcare: Our Journey to Seven Day Services

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  1. Seven Day Services …. Our Journey … Chorley, South Ribble and Preston whole health economy

  2. Seven Day Services Christina Lawrenson : General Manager, Emergency Medicine, Lancashire Teaching Hospital NHS Foundation Trust. Jane Kitchen: Transformation Manager Chorley, South Ribbleand Greater Preston Clinical Commissioning Groups. Kate Burgess: Locality Commissioning Manager, Lancashire County Council. Deborah Howe Adult Community Services , Lancashire Care Foundation Trust

  3. …The Context & Journey. ..

  4. Urgent Care Transformation Programme

  5. Perfect Month • Streamlining Access • IHS Perfect Month • Care Coordinator • CHESS • Winter Planning • Culture Change • Weekly Operational Meeting & Relationships

  6. Key Learning &Outputs ……Some of our biggest wins cost us nothing….. • Ethos of Everyone's has a bed and it is in their own home • Better patient experience • Discharge to assess principle , not assess to discharge • Direct therapy to therapy referrals • Achievement of the four hour target • Inception of seven day services … • No blame culture • Collective responsibility “its our target” • Action focused weekly operational meetings

  7. ..Next Steps • Keep our patients at the heart of what we do , involve them in the shaping of our services • Build on the achievements and learning from Perfect Month • The Urgent Care Transformation program and 7 day services are interdependent to achieve success • It is a long Journey … but we are all committed to the same direction utilising opportunities along the way..

  8. …and finally

  9. Any Questions ?

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