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Feedback

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  1. Feedback Information given to one or more team members concerning their behavior, attitude, relationships and progress toward the achievement or non achievement of objectives 317 Giving Effective Feedback 1

  2. Four Steps • Set clear and concise objectives • Observe team members’ performance • Provide immediate feedback • Recognize positive performance 317 Giving Effective Feedback 2

  3. Giving Constructive Feedback • Be specific • Speak for yourself • Be sincere • Emphasize how actions affect the team • Use the “I” technique • End on a positive note • Recognize improvement • Do in private 317 Giving Effective Feedback 3

  4. Recognize Positive Performance • Be specific • Express your appreciation • Encourage more of the same 317 Giving Effective Feedback 4

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