PUBLIC SERVICES LEVEL 3

1. PUBLIC SERVICES LEVEL 3 Unit 2 Teamwork and Leadership in the Public Services.

2. TEAM DEVELOPMENT THEORIES The aim of this activity:- By the end of the presentation you will be able to:- • Define the meaning of a team. • Explain team development theories developed by Belbin, Tuckman & Honey. • Compare and discuss the theories by referring to your experiences.

3. ASSESSMENT The information here contributes to what is needed to complete Assignment 4, Success 7 and Merit 5. The aim of the assignment is for you to write a formal letter to the Head of the Brecon Beacon Centre to express your appreciation of your experience. Part of the letter should refer to teamwork theories as well as explaining how your experiences correspond to these theories.

4. TEAM A team is defined as:- ‘a group of people working together to realize a specific aim’. There is a great deal of difference between a group of people and a team – i.e. a purposeful objective.

5. Theories The concept of team development theories is not new. The theories allow an effective framework to create and evaluate individual contribution to a team’s development and performance.

6. Belbin’s Theory According to Belbin’s theory there are 9 team attitudes that are of key importance to success. CLASS TASK: Share Belbin’s work on the 9 attitudes amongst the class. Each group is to be responsible for researching and writing notes on the attitudes they have received. When the groups have finished, the notes are shared to complete the jigsaw. Information is available on the web site :- www.belbin.com

7. Honey’s Theory Peter Honey has built on Belbin’s work. He has developed Belbi’n theory and has presented his own 5 layered framework. Leader – Challenger – Worker – Thinker – Helper

8. Honey’s Theory ––––

9. Tuckman’s Theory FORMING – STORMING – NORMING - PERFORMING

10. Tuckman’s Theory

11. Tuckman’s Theory