1 / 24

Disaster Response and Continuous Operations Planning

Disaster Response and Continuous Operations Planning. Designing plans that are pro-active Responding to disaster Planning for the worst. Miriam Kahn - MBK Consulting South Central Library System (Wisconsin) 2006. What constitutes a disaster. Fire Water Lack of power or telecommunications

Download Presentation

Disaster Response and Continuous Operations Planning

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Disaster Response and Continuous Operations Planning • Designing plans that are pro-active • Responding to disaster • Planning for the worst • Miriam Kahn - MBK Consulting • South Central Library System (Wisconsin) • 2006

  2. What constitutes a disaster • Fire • Water • Lack of power or telecommunications • Lack of access

  3. Disaster Response & Prevention • Four parts • Response • Recovery • Planning • Prevention

  4. Forming a chain of command • Disaster response leader • Team members • Consultants • Director

  5. Other chains of command • Director • Fiscal officer • Insurance adjuster • Administration

  6. 3 elements of response • Immediate • Assessment • Prioritization

  7. Responsibilities • Assign staff to • Restore crucial services • Coordinate primary recovery operations • Communications & public relations • Administrative services

  8. Needs of organization as a whole • People • Communications • Operations • Financial

  9. Prioritization of services • Online v. objects v. services • What services are most important or in most demand from clients & patrons • What services can wait a few days? • What services could be automated and are not?

  10. Resumption of services • Core functions • Secondary • Return to normal w/ adoption of new routines

  11. Types of damage • Localized • Large area • Wide area

  12. Mold and Indoor Air Quality • Drying • Cleaning & Removing • Prevention of Future Mold Outbreaks

  13. Prioritization of recovery of collections • Pre-planning is essential • Damaged items in collections • Irreplaceable, rare, vital • Essential core collections • Supporting collections • Data & computer systems

  14. What is where & what gets out first • Building layout • Collection layout

  15. Prioritization criteria • Mission statement • Collecting policies • Vulnerability of formats

  16. Working with vendors Internal & external • Facilities & maintenance • Security • Disaster response companies • Insurance adjusters • Consultants and contractors • Other service providers • Crisis counselors, etc.

  17. Insurance • Structure • Contents • Valuable Papers • Computers • Business Resumption / Interruption

  18. Negotiating with vendors • Determine what you want them to do for institution • Scope of their services • Their Experience with types of collections & formats • Skills they have that are lacking from your staff

  19. Communication • Publicizing your disaster • Asking for funds • Talking to the media

  20. Communication • Talking to your staff and administration • Informing your vendors and service providers • For businesses – informing your shareholders

  21. elements of a plan for Computers & Data • Prevention • Proactive planning and training • response • Recovery

  22. Water Damage to Computers • Hardware • Software

  23. Staff • Trauma counseling • Stress release • Reassignment • Responsibilities

  24. MBK Consulting • Disaster Response & Continuous Operations Planning • Disaster Response & Assistance • Referrals to Disaster Recovery Companies and Conservators

More Related