1 / 18

Fire Safety Director’s Association of Greater NY

Testing Emergency Operation Centers to Help Facilitate Community Collaboration. By: Robert Burton and Tom Chiginsky Blue Water Partners Global, LLC. Fire Safety Director’s Association of Greater NY. TTX (Table Top Exercise) – Traditional Method.

danica
Download Presentation

Fire Safety Director’s Association of Greater NY

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Testing Emergency Operation Centers to Help Facilitate Community Collaboration By: Robert Burton and Tom Chiginsky Blue Water Partners Global, LLC Fire Safety Director’s Association of Greater NY

  2. TTX (Table Top Exercise) – Traditional Method • Often delivered via power point. • Participants respond on paper or type into a Word • document on a laptop. • Exercise rooms can get over crowded. • Regulators, external stakeholders and others may • have to travel. • We all have to be on the same schedule. • The AAR can take weeks or even months to be • delivered. • It’s only a learning experience for the group that is in • the room. • We often squeeze what would be a long emergency • situation into a one to two hour TTX. • Simulated scenarios are compressed which can lead to • some areas of a plan being ignored. • However, the face to face interaction is invaluable.

  3. High-rise Groups and Key Personnel Crisis Management Team Incident Command Team Other Key Personnel

  4. Preparing for an emergency management exercise • Gather the team to discuss options • Send out emails • Make phone calls • Receive emails • Have several if not multiple meetings • Invite external agencies and vendors • Invite other stakeholders and observers • Schedule the event • Re-schedule as senior management can’t attend that day • More emails…… • Map out a scenario • Send out the invite, again • Finalize the scenario and don’t forget the tea and pastries • And this is just preparation time • The cost?

  5. An organization with a problem • The first LNG facility in Canada (one hour North • of the Maine boarder.) • The organization has local, regional and global • stakeholders. • Required an operating license prior to the first • LNG ship arriving. • Had six weeks to conduct an exercise program • Wanted dispersed on site personnel, multiple • agencies, stakeholders and other observers to • be involved. • The EOC holds 25 (at least 90 wanted to attend • each exercise.) • We asked the facility and the regulators if they • would like to see the scenarios unfold online to • help facilitate the large numbers that wanted to • participate and observe? They said yes. • GlobalTop was developed.

  6. A New Virtual Evaluation Method – GlobalTop • Delivered securely online to anywhere in the world. • Rich media such as streaming news simulations for • all to see. • All participants respond in to a central and • controlled environment. • An unlimited amount of people can observe an • exercise. • It eliminates travel expense and operational • interruptions. • Regulators and observers can get a quick overview • at a glance. • The AAR is ready as soon as someone says End Ex. • It’s a learning experience for an unlimited amount • of people. • Scenarios can start at any time, days or even weeks • prior. • The power of video conferencing still allows for the • face to face communication.

  7. Allows organization's the ability to conduct an exercise at any time, from any location and involve any number of participants • From an EOC as a • team. • From a hotel • room as an individual. • From your desk • top, while on the • road or from • anywhere your • connected.

  8. Having the ability to invite our local, regional and global partners and community • One building or • location. • Multiple buildings • or locations in • the same city or • region. • Global locations.

  9. GlobalTop - Overview • Secure web • browser log in. • Common looking and • functioning web site. • Fully customizable. • Can be modified during • an exercise.

  10. Situational Awareness • Provides everyone with • situational awareness • and a common operating • exercise picture. • An exercise progress • bar and exercise timers • provide a quick • overview. • Current scenario • information.

  11. Current Scenario, Injects and Responding • A scenario is launched • and teams collaborate. • Scenario responses are • placed into a response • form. • Moves/Injects are • introduced. • Additional responses • are placed in.

  12. Responses and Results • Team or individual • responses are posted. • Responses can be seen • by all or by authorized • groups or users. • Results can be • displayed almost • immediately. • Any scoring criteria can • be used.

  13. Recordkeeping • Images sent from • phones or cameras. • Videos sent from • phones or a $150 Flip. • VOIP audio. • All posted text. • Acts as an audit trail.

  14. The After Action Report • IAAR – Immediate • After Action Report. • All data including • images, audio and • video are collated in • one document. • Allows organization to • display compliance and • state of readiness.

  15. Communicating • Video conferencing allows the • face to face interaction for up to • six different locations. • Live IM chat allows participants to • text backwards and forwards. • Telephone conferencing. • VOIP calls to and from a • simulation cell can be recorded • for injects and exercise reporting • and shared through GlobalTop.

  16. GlobalTop – Additional Features and Options • Simulated video news • that can be pre-filmed • or launched during an • exercise. • VOIP calls can be • recorded. • GIS mapping and full • Google Earth • functionality to each • group or user.

  17. Tech slide - Tom

  18. Questions? rob.burton@bwpglobal.com 212-812-4466 Ext 714 Contact: Thank you for listening.

More Related