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Planning the Social Enterprise David DeLeonardis , President/CEO. Crossroads Diversified Services, Inc. . 501(c)(3 ). A Social Enterprise. Est. 1977. Training and Technical Assistance. Integrated Facility Services to the public and private sectors.

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Presentation Transcript
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Planning the Social Enterprise

David DeLeonardis, President/CEO

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Crossroads Diversified Services, Inc.

501(c)(3)

A Social Enterprise

Est. 1977

Training and Technical Assistance

Integrated Facility Services to the public and private sectors

Workforce Development and Career Center Services

Benefits Counseling

For-profit Subsidiary (CFS)

Policy Advocacy

integrated facility services
Integrated Facility Services
  • Janitorial
  • Landscaping
  • Floor Care
  • Pest-Rodent
  • Windows
  • Lt. Maintenance
  • Tree Management
  • Water Management
  • Recycling
  • Manage Subcontractors
  • Area Serviced 78,381,673 SF
  • Total Employees: 160
  • Total Disabled 120
  • % Disabled 75%
  • Total Wages Paid/Qtr $650,000.00
  • Total Wages Paid/Yr $2.6M
  • Average Hourly Wage $15.68
  • Average Tenure 7.9 Yr.
is your organization ready
Is Your Organization Ready?

Is Entrepreneurship for you?

What are your Assets & Liabilities?

Do You Have the Right Culture?

Planning & Performance

Do You Have the Market Perspective?

Governance

Do you have a Strategic Plan In Place?

Leadership

What are your Goals?

Management Capacity

What is Your Motivation?

Finances

strategic plans
Strategic Plans

Business Plans

VS.

is your business concept feasible
Is Your Business Concept Feasible?

Problem+Opportunity+Mission=Solution

How Big is the Pain?

How Great is the Solution?

What is the problem?

What is your concept?

Is there a market opportunity?

Is it operationally feasible?

What are the financial implications?

What’s the “deal breaker”?

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strategic plans1
Strategic Plans

Business Plans

VS.

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MISSION & VALUE PROPOSITION

Clearly State the Mission, Vision and Value Proposition

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Your Planned Work

Your Intended Results

market competition
Market & Competition

Industry Context

Market Context

Competitive Landscape

Customer Characteristics

Supplier Landscape

Level of Demand

Identify Barriers to Entry

Size of Market

Identify Industry Trends

Competitive Advantage

Geographic Scope

Pricing Considerations

Other Factors (e.g., unions)

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PRODUCTS & SERVICES

Can You Clearly Describe Your Product or Service?

risk mitigation
RISK & MITIGATION

BUSINESS

  • Market Risk: Will customers buy?
  • Competitive Risk: Price wars? Crowded market?
  • Product Risk: Supplier problem?
  • Technology advances?
  • Execution Risk: Staffing?
  • Customer/Supplier delays?
  • Capital Risk: Getting funds?
  • External Risks: Regulatory, legal, economic?

SOCIAL

  • What might compromise our ability to meet our social goals?
  • How will social goals affect business risks?
  • How will we resolve conflicts between financial and social goals?
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Evaluation & Impact Assessment

Business Performance

Social Impact

Revenue Goals

Client Outcomes

Profit Goals

Community Outcomes

Ratios

Labor

Environmental Outcomes

Operations

Earnings from Operations

ROI

ROA