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How Service Centers Use StrandVision Digital Signage

How Service Centers Use StrandVision Digital Signage. Amy Hansen StrandVision.com 715-833-9501. Vision Statement.

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How Service Centers Use StrandVision Digital Signage

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  1. How Service Centers UseStrandVision Digital Signage Amy Hansen StrandVision.com 715-833-9501 StrandVision.com (c) 2004-2007, StrandVision, LLC

  2. Vision Statement • StrandVision Digital Signage is an Internet subscription based product offering companies the opportunity to effectively communicate and evolve relationships with their customers and employees to increase business by increasing overall satisfaction. StrandVision.com (c) 2004-2007, StrandVision, LLC

  3. Service Center Usage • Used in customer waiting area of service centers in oil change and muffler shops and auto dealerships • One Kiosk channel that is updated by a marketing person • Usually one facility • Content includes business hours, current and upcoming specials, technician certifications, warranty tips, stories of the high cost of ignoring preventative maintenance, customer quotes, local news • Helps remind current customers to come back more often and for more services • Rewards frequent customers with publicity StrandVision.com (c) 2004-2007, StrandVision, LLC

  4. Service Center ROI Analysis • Significantly less cost than one local newspaper or television ad per month • Convert customers from 5,000 to 7,000 mile oil changes to 3,000 miles (converting 3 customers per month pays for a kiosk subscription) • Indirect payback – Increases members: • Shortens the customer’s perception of wait time • Entertains and informs about interesting local and national news StrandVision.com (c) 2004-2007, StrandVision, LLC

  5. Service Center Installation • Hide a current personal computer with dedicated internet access in a locking desk • VGA monitor sits on top of the desk (no keyboard or mouse for security) • Possible installation of optional ceiling or wall mounted plasma screen • $55 per month kiosk subscription fees • $500-2,000 up front installation costs StrandVision.com (c) 2004-2007, StrandVision, LLC

  6. Questions? StrandVision.com (c) 2004-2007, StrandVision, LLC

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