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Verification – VC (1)

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Verification – VC (1)

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  1. Verification – VC (1) Priority: Verifikasi VC berdasarkannomor MSISDN yang dicari Ultra High Search by MSISDN: 62812120000 Search List Schedule Penambahan List Schedule berdasarkan function aturjadwalsaat EKYC • KetikaSync di klikakanmuncul pop up sesuai slide selanjutnya • Ketika di klikmakahilangdari list antrianagenlainnya Penambahan filter pencarian based on priority Tipe priority dapatdipilihdenganmenggunakan dropdown

  2. Verification – VC (1) Priority: Ultra High Ketika di klikmaka Customer dikirimkan link video call Lanjut proses video call Search by MSISDN: 62812120000 Search List Schedule Continue Video Call Not Verified • Ketika agent mengkliktombol “not Verified” makamunculkotakuntukpengisianalasan not verified yang bersifat mandatory • Setelahklik submit maka customer status not verified. Alasan not verified Submit

  3. Verification – Non VC (Admin) Priority: Ultra High Penambahan filter pencarian based on priority Tipe priority dapatdipilihdenganmenggunakan dropdown

  4. Validator Penambahan filter pencarian based on priority Tipe priority dapatdipilihdenganmenggunakan dropdown Priority: Ultra High Requirement ID 36 Penambahankolom verified by sebelumkolom action Verified By