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Change Management OCM Master Plan v01

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Change Management OCM Master Plan v01. OCM Team Plan overview OCM from kick off to go live. Year 1. Year 2. 09. 10. 11. 12. 01. 02. 03. 04. 05. 06. 07. 08. 09. Go live. Template Blueprint phase release R1. Template Realization phase R1. Start work. Pilot planning.

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Presentation Transcript
slide1

Change Management

OCM

Master Plan

v01

ocm team plan overview ocm from kick off to go live
OCM Team Plan overviewOCM from kick off to go live

Year 1

Year 2

09

10

11

12

01

02

03

04

05

06

07

08

09

Go live

Template Blueprint phase release R1

Template Realization phase R1

Start work

Pilot planning

Pilot fit/gap analysis

Pilot realization

Approach

Final prepa-ration

Sup-port

Establish

OCM

OCM Analysis

OCM Concept

OCM Initiate Measures

OCM Measures

Training Measures

Training Measures

Stakeholder Management Measures

Project Support Measures

Communication Measures

OCM Controlling

ocm team plan overview what we deliver

2006

2007

Template Blueprint phase release R1

ProgramPreparation

08

09

10

11

12

01

02

03

04

05

06

07

08

Template Realization phase R1

Pilot roll out

Establish

OCM

OCM Analysis

Go live August1

Kick-Off August 24

OCM Concept

OCM Measures

OCM Initiate Measures

OCM Controlling

OCM Team Plan overviewWhat we deliver…

Deliverable

Description

Timeline

Document „OCM within the project“

  • Basic information for project members regarding OCM approach, timeline and deliverables
  • Available end of week 37

Establish

OCM

ocm team plan overview what we deliver1

2006

2007

Template Blueprint phase release R1

ProgramPreparation

08

09

10

11

12

01

02

03

04

05

06

07

08

Template Realization phase R1

Pilot roll out

Establish

OCM

OCM Analysis

Go live August1

Kick-Off August 24

OCM Concept

OCM Measures

OCM Initiate Measures

OCM Controlling

OCM Team Plan overviewWhat we deliver…

Deliverable

Description

Timeline

Stakeholder Identification

Table

  • Identify stakeholder and end user groups
  • First estimation of impacted headcount enduser
  • Start: End of Aug 06
  • End: End of Sep 06

Organizational Change Impact Analysis

  • Estimation of process and organizational structure changes for every enduser group
  • First estimation
    • End of Sep 06
  • Detailed
    • April 07

OCM Analysis

User Acceptance Analysis

  • Find out and analyze resistances and promotion for project/program goals within enduser and stakeholder groups
  • First estimation
    • End of Sep 06
  • Detailed
    • Feb 07 – Mar 07

Info level and com channel Analysis

  • Gather information about the info level of enduser and stakeholder
  • Analyze possible media channels
  • Sep 06

Project Team Acceptance

  • Find out and analyze expectations and additional proposals for working within project team
  • Start: Oct 06
  • End: Nov 06
ocm team plan overview what we deliver2

2006

2007

Template Blueprint phase release R1

ProgramPreparation

08

09

10

11

12

01

02

03

04

05

06

07

08

Template Realization phase R1

Pilot roll out

Establish

OCM

OCM Analysis

Go live August1

Kick-Off August 24

OCM Concept

OCM Measures

OCM Initiate Measures

OCM Controlling

OCM Team Plan overviewWhat we deliver…

Deliverable

Description

Timeline

Communication Plan

  • Description of communication measures
  • Key messages
  • Timetable for all communication measures for team, stakeholder and enduser
  • Available End of Sep 06

Training Plan

  • Description of all training measures
  • Training content on high level
  • Timetable for training execution
  • Available End of Sep 06

OCM Concept

Stakeholder Management

  • Description of all measures regarding enhancement of acceptance of project/ program goals by stakeholder, team and enduser
  • First results available after first user acceptance analysis (End of Oct 06)
  • Ongoing work

Project Support

  • Description of all measures supporting the project team and the program management (e.g. ensure handbook use, manage FAQ-lists etc.)
  • Ongoing work

Overall presentation of concept including all measures End of Feb

ocm team plan overview what we deliver3

2006

2007

Template Blueprint phase release R1

ProgramPreparation

08

09

10

11

12

01

02

03

04

05

06

07

08

Template Realization phase R1

Pilot roll out

Establish

OCM

OCM Analysis

Go live August1

Kick-Off August 24

OCM Concept

OCM Measures

OCM Initiate Measures

OCM Controlling

OCM Team Plan overviewWhat we deliver…

Deliverable

Description

Timeline

Initiate Communication Measures

  • Set up Intranet side
  • Set up project newsletter
  • Set up Project charter
  • Publish article about project start
  • Available End of Sep 06

OCM Initiate Measures

Initiate Training Measures

  • Manage project trainings
  • Finish beginning of Sep 06

Initiate Stakeholder Management

  • If necessary; depends on current situation
  • Ongoing work

Initiate Measures can be accomplished without specific analysis of the current situation.

Initiate Project Support

  • Ensure handbook use
  • Set up project FAQ list
  • Set up project glossary
  • Create project templates
  • Ensure alignment of BIG and G1 OCM activities
  • First results available End of Sep 06
  • ongoing
ocm team plan overview what we deliver4

2006

2007

Template Blueprint phase release R1

ProgramPreparation

08

09

10

11

12

01

02

03

04

05

06

07

08

Template Realization phase R1

Pilot roll out

Establish

OCM

OCM Analysis

Go live August1

Kick-Off August 24

OCM Concept

OCM Measures

OCM Initiate Measures

OCM Controlling

OCM Team Plan overviewWhat we deliver…

Deliverable

Description

Timeline

Communication Measures

  • Publish newsletter every month
  • Setup and accomplish roadshows
  • Manage FAQ-list and glossary
  • Specific stakeholder information if necessary
  • First measures available Oct. 06

OCM Measures

Training Measures

  • Key user trainings
  • Training reference network
  • Training second level support
  • Enduser trainings
  • Main Trainings start April 07

Stakeholder Management

  • Setup Change Agent networks
    • Reference network
    • Key user network
  • Reference network starts Sep 06
  • Key user network Feb 07

To accomplish OCM Measures you normally need specific analysis of the current situation.

Project Support

  • Manage communication within project
  • ongoing
ocm team plan overview what we deliver5

2006

2007

Template Blueprint phase release R1

ProgramPreparation

08

09

10

11

12

01

02

03

04

05

06

07

08

Template Realization phase R1

Pilot roll out

Establish

OCM

OCM Analysis

Go live August1

Kick-Off August 24

OCM Concept

OCM Measures

OCM Initiate Measures

OCM Controlling

OCM Team Plan overviewWhat we deliver…

Deliverable

Description

Timeline

Project Wellness Checks

  • Gather frequently information from project team about satisfaction with project work
  • Two quick feedback sessions planned
    • Feb 07
    • May 07

Sounding board

  • Gather frequently feedback from „the basis“ about spirit within the organization and perceived progress of a change process using workshop setting
  • „Panel – Check“
  • Three meetings planned
    • Oct 06
    • Feb 07
    • May 07

OCM Controlling

User Satisfaction Survey

  • Gather feedback from enduser about usability and satisfaction with system and project work.
  • Three months after Going Life