BA 351 Managing Organizations

1. BA 351Managing Organizations Instructor: Manolete V. Gonzalez, Phd College of Business Bexl 204B

2. Instructor: Manolete V. Gonzalez, Phd

3. Perspective: Management of an Organization

4. Vision of an ideal organization

5. Vision as a Mental Image • “Magnificent Obsessions” • An image or idea of what the organization can be in the future • Influenced by personal beliefs as to what are achievable and desirable

6. What goes into Vision? • Who does organization serve and what do they need? Stakeholders? • For profit: Customers, shareholders, employees • Non-profit: Constituents, clients, policy makers • What type of organization do we create? How does it conduct business? • What are the organization’s responsibilities to its stakeholders? • Includes basic questions as: • What role does ethics play in how the organization conducts its business? Does its work? • Social responsibility: what is its responsibility to society?

7. Management’s Challenge • Organizations as systems of people making choices • People with a range of “agendas” • External forces which require response, e.g. technology, social, economic, etc. • Establish a sense of purpose, instill a sense of direction

8. How Can Management Create an Organization that . . . • Among others, • Meets customer requirements • Is built on trust and mutual respect • Is ethical • Cares for the environment • While providing shareholders value

9. Challenge and Responsibility: Securing Commitment • “Orchestrating” or achieving coordination • Everyone on the same page • Focus attention • Execution • Effectiveness

10. Focus Attention

11. Functions of Management • Planning • Organizing • Leading • Controlling

12. Plan for the Course

13. Learning Outcomes • Explain the context of management decisions • External factors, e.g. social, technological, etc. • Internal factors, e.g. culture, etc. • Explain the requirements of establishing goals and creating systematic strategies and plans • Compare/evaluate alternative organizational arrangements • Identify how individual and group dynamics contribute to goals • Explain the significance of organizational control processes in ensuring goal accomplishment

14. Course Information • Syllabus and lecture slides will be on COB website – click on Academic Programs, Course Materials, BA 351, Gonzalez • Text: • Management: People, Performance, Change, • Gomez-Mejia, Balkin, & Cardy • 3rd Edition, McGraw-Hill Irwin, 2008

15. Requirements • Grade distribution • Quizzes 85% • In-class activity 15% • Quizzes • Four throughout term • Will cover chapters from previous quiz to last chapter assigned before quiz is given • Expect 10 Multiple Choice questions per chapter

16. Requirements . . . In-class activities • Each chapter will be covered with a lecture and at least one in-class activity • An in-class activity will usually include a small group discussion of a case or situation that may be in the chapter and/or illustrated through a video. • An in-class writing exercise will be built into at least one of these activities most sessions. • The writing will be collected and will be used to monitor participation in activities. • To earn a credit for an in-class writing exercise: • Must be submitted during the class it is given • Must relate to the topic discussed.

17. Examples of in-class writing • Microtheme: write a brief response to a situation or data presented. • One minute paper: spend one minute summarizing what you gained from a lecture or seminar. • Writing notes: bring a note to class about what you understand about a concept studied (I will identify the concept) and what you had difficulty with. You will then exchange these notes with a classmate and respond. • Cubing: extend writing notes to include comparison, analysis, application, and arguments for and against.

18. Example of in-class writing • Watch a clip from “Fast times . . .” • On a sheet of paper . . . • Leave some room at the top, I will need to you to write some information later. • Write a brief response to this question: From a management perspective . . . • if this was your business, what would you not want to see happen? • what managerial task, if any, is lacking? • Exchange sheets with the person next to you, read, and discuss • Return sheet and write what else you learned.

19. Before you turn in your sheets . . • I need some information on students in this class. Please write the following on the same sheet • your name, • major, • what job or occupation do you hope/expect to be doing five years from now?

20. House Rules • Come to class prepared, i.e. do assigned reading prior to class. • The University policy on academic dishonesty will be enforced. • Avoid disruptive behavior (refer to the University definition of disruptive behavior) • SHUT OFF CELL PHONES OR USE SILENT MODE • USE LAPTOPS TO TAKE NOTES OR FOLLOW PRESENTATION • Try not to chat with your neighbor during lectures • Office and email address are on syllabus

21. Management is hard work!