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Understanding Business Etiquette in UAE and Australia: Key Concepts and Practices

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This report provides essential insights into business etiquette and cultural nuances in the UAE and Australia. It covers fundamental concepts such as greetings, dress codes, language preferences, and the significance of non-verbal communication. The report emphasizes the importance of hospitality, sincerity, and trust in the UAE, while highlighting the casual yet direct approach prevalent in Australian business culture. Tips on conducting meetings, maintaining professionalism, and fostering relationships are also included, ensuring successful interactions in both regions.

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Understanding Business Etiquette in UAE and Australia: Key Concepts and Practices

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  1. Business Report Ayesha Alawi - Ayesha Ibrahim – Shaima Abdi

  2. Japan GMT+9 UAE GMT+4 Australia GMT+9:30 Our Project

  3. Main Points • Basic Concepts • Language • Working hours & holidays • Nonverbal Communication • Business ethics & meetings

  4. United Arab Emirates

  5. Basic Concepts • Greeting: Shake hands • Women greeting: • Dress code “sign of respect” “be judged by the way you dress”. • Language:official Arabic. • English is widely spoken.

  6. BusinessEthics • Respect their religion • Hospitality • Begin with Arabic coffee or tea. • Sincerity and trust • Business is not only business. • Status is important

  7. Business Meeting • Time – is very relaxed and flexible • Start with small-talk

  8. Non-verbal Communication • Avoid staring eye contact • Always use your right hand

  9. Table: High & Low context Countries Source: http://www.emeraldinsight.com/fig/0040450812001.png

  10. Building relationship • Trust. • Very humble in nature • They are man of their words

  11. Language

  12. Working hours Holidays

  13. Non verbal communication • Leaving hands in pockets • Standing with legs crossed • Leaning against walls • Stretching legs out while sitting • Leaning back into a chair or sofa

  14. Bowing

  15. Business Meetings: Be on time Business Card Do not openly display money Take notes

  16. After the Meetings: • Restaurants or Bars • Drink alcohol. • Eat some of everything. • Gift

  17. Australia Business meetings Greeting Language Dress Code Food Non-verbals

  18. Basic Concepts • Greeting. - Shake hands. • Dress code. - Men wear a dark suit and tie. - Women wear a smart dress or a business suit. • Food. - Business occurs over meals or in coffee shops.

  19. Language • English. • People speak too fast. • The Australian accent. • Abbreviations. • Very direct. • Element of humor.

  20. Working hours Holidays

  21. Non-verbal Communication • Eye contact. • Giving with the left hand. • Men do not show emotions often. • To wink at a woman is inappropriate. • “Thumbs up” is a rude gesture.

  22. Business Meeting • Punctuality. • Use first names. • Small talk before the meeting starts. • Tend to plan in less detail. • Like to be viewed as good team players.

  23. Management Style Women in Business • BusinessCards

  24. Thanks for listeningAny Question..?

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