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Questionnaire for user

Questionnaire for user. User’s attitude towards the library resources and reference services: a survey of some special library of chitwan.

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Questionnaire for user

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  1. Questionnaire for user User’s attitude towards the library resources and reference services: a survey of some special library of chitwan.

  2. The purpose of study in to find out the views about references and reference services and needed their requirement and suggestion for improvement for library services. So you are kindly requested to answer the following questions. • Please tick mark wherever braket is available ( ) and write your opinion wherever necessary -

  3. A. Personal information • i) Name : • ii) Level : • iii) Name of the Campus • iv) Sex: Male ( ) Female ( ) • B. Technical information • 1. Are you taking a member of library? • a) Yes ( ) b) No ( ) • 2. Library is use for - • a) only visit ( ) • b)Two read book ( ) • c) To read reference book ( ) • d) Others ( )

  4. 3. How often do you visit library? • a) Daily ( ) • b) Once week ( ) • c) Once a month ( ) • d) Seldom ( ) • 4. For what purpose do you visit library? • a) To borrow text books ( ) • b) To consult reference books ( ) • c) To read reference books ( ) • d) To visit leisure time ( )

  5. 5. Are the present opening hours of library is suitable for you? • a) Yes ( ) b) No ( ) • 6. How much time do you spend in library? • a) Less than one hour ( ) • b) More than one hour ( ) • c) More than two hours ( ) • d) All leisure time ( ) • 7. Are you familiar with the collection of your library? • a) Yes ( ) b) No ( ) • 8. Which sections of the library do you use the most? • a) General section ( ) • b) Periodical ( ) • c) Reference service ( ) • d) All of above ( )

  6. 9. Do you get document in time? • a) Yes ( ) b) No ( ) • If no then why? • a) Insufficient number of books ( ) • b) Staff biasness ( ) • c) Student do not return book in time ( ) • d) Insufficient number of staff ( ) • 10. Which reference materials do you prefer most in your study? • a) Primary document ( ) • b) secondary document ( ) • c) Tertiary document ( ) • d) Above all ( )

  7. 11. Are there sufficient reference materials in your library? • a) Yes ( ) b) No ( ) • If no. please specify the which are not available- • a) Dictionary ( ) • b) Encyclopedia ( ) • c) Year book ( ) • d) Directories ( ) • e) Serials ( ) • f) Audio/ visual ( ) • g) Non print ( ) • h) Statistical data ( ) • 12. What difficulties do you fell in using the reference book?

  8. a) Wanted reference book/ document is not available ( ) • b) Book / document are not systematically arranged ( ) • c) Recent research paper and relevant journals are not available ( ) • d) Library staff are not friendly ( ) • e) Physical facilities are not sufficient ( ) • 13. Do you have the knowledge how to use the library? • a) Yes ( ) b) No ( ) • 14. Does the library conduct orientation programs to use the library? • a) Yes ( ) b) No ( )

  9. 15. Are the following user's education necessary for you? • a) Library orientation Yes ( ) No ( ) • b) Library visit Yes ( ) No ( ) • c) Current awareness services (CAS) Yes ( ) No ( ) • d) Abstract service Yes ( ) No ( ) • e) Bibliographic instruction yes ( ) No ( ) • f) Seminar in library instruction Yes ( ) No ( ) • 16. Are these follows facilities are available for the users in your library ? • a) Email/ Internet Yes ( ) No ( ) • b) Telephone Yes ( ) No ( ) • c) Reprographic (photocopy) Yes ( ) No ( ) • d) Binding yes ( ) No ( ) • e) Audio/visual Yes ( ) No ( )

  10. 17. Is there computer in your library? • a) Yes ( ) b) No ( ) • If yes, for what purpose is the computer being used? • a) To search the information ( ) • b) To manage information ( ) • c) Email/internet ( ) • d) To invest leisure time ( ) • 18. Which tools do you use to search information? • a) With the help of staff ( ) • b) Using computer ( ) • c) Self search ( ) • d) Help of friend ( ) • 19. What type of information do you need must? • a) General information ( ) • b) Factual and figurative information ( ) • c) Descriptive information ( ) d) Current event in development medical field ( )

  11. 20. Are the following services fully favorable and adequate to you? • a) Classification/ cataloguing, yes ( ) No ( ) • b) List of current acquisition Yes ( ) No ( ) • c) Display of new arrival yes ( ) No ( ) • d) Issue / return services Yes ( ) No ( ) • e) Reference services Yes ( ) No ( ) • f) Management services Yes ( ) No ( ) • g) Staff service Yes ( ) No ( ) • h) Information service Yes ( ) No ( ) • a) ………….. • b) ………… • c) ………. • d) ………….. • e) ……………

  12. Thanks for your valuable time. • Research By • Mahendra Prasad Adhikari • 21. Do you have any suggestion for improvement of library service? if Yes please specify it-

  13. Questionnaire for user • User’s attitude towards the library resources and Library services: a survey of COMS library of Chitwan.

  14. The purpose of study in to find out the views about Library and library services and needed their requirement and suggestion for improvement for library services. So you are kindly requested to answer the following questions. • Please tick mark wherever braket is available ( ) and write your opinion wherever necessary - • A. Personal information • i) Name : • ii) Level : • iii) Name of the Campus • iv) Sex: Male ( ) Female ( ) • B. Technical information

  15. 1. Are you taking a member of library? • a) Yes ( ) b) No ( ) • 2. Library is use for - • a) only visit ( ) • b) Two read Textbook ( ) • c) To read reference book ( ) • d) Others ( ) • 3. How often do you visit library? • a) Daily ( ) • b) Once week ( ) • c) Once a month ( ) • d) Seldom ( ) • 4. For what purpose do you visit library? • a) To borrow textbooks ( ) • b) To read news papers ( ) • c) To read reference books ( ) • d) To visit leisure time ( )

  16. 5. Are the present opening hours of library is suitable for you? • a) Yes ( ) b) No ( ) • if no which is suitable time • a) 10.00 AM to 4.00 PM • b) 7.00 AM to 5.00 PM • c) 7.00 AM to 10.00 PM • d) 9.00 AM to 10.00 PM • 6. How much time do you spend in library? • a) Less than one hour ( ) • b) More than one hour ( ) • c) More than two hours ( ) • d) All leisure time ( ) • 7. Are you familiar with the collection of your library? • a) Yes ( ) b) No ( )

  17. 8. Which sections of the library do you use the most? • a) General section ( ) • b) Periodical ( ) • c) Reference service ( ) • d) All of above ( ) • 9. Do you get document in time? • a) Yes ( ) b) No ( ) • If no then why? • a) Insufficient number of books ( ) • b) Staff biasness ( ) • c) Student do not return book in time ( ) • d) Insufficient number of staff ( ) • 10. Which reference materials do you prefer most in your study? • a) Primary document ( ) • b) secondary document ( ) • c) Tertiary document ( ) • d) Above all ( ) • 11. Are there sufficient reading materials in your library? • a) Yes ( ) b) No ( ) • If no. please specify the which are not available- • a) Textbooks ( ) • b) Reference books ( ) • c) Periodicals ( ) • d) Audio/Visuals ( )

  18. 12. What difficulties do you fell in using the library? • a) Wanted textbook and reference book is not available ( ) • b) Book / document are not systematically arranged ( ) • c) Recent research paper and relevant journals are not available ( ) • d) Library staff are not friendly ( ) • e) Physical facilities are not sufficient ( ) • 13. Do you have the knowledge how to use the library? • a) Yes ( ) b) No ( ) • 14. Does the library conduct orientation programs to use the library? • a) Yes ( ) b) No ( )

  19. 15. Are the following user's education necessary for you? • a) Library orientation Yes ( ) No ( ) • b) Library visit Yes ( ) No ( ) • c) Current awareness services (CAS) Yes ( ) No ( ) • d) Abstract service Yes ( ) No ( ) • e) Bibliographic instruction yes ( ) No ( ) • f) Seminar in library instruction Yes ( ) No ( ) • 16. Are these follows facilities are available for the users in your library ? • a) Email/ Internet Yes ( ) No ( ) • b) Documentation service Yes ( ) No ( ) • c) Reprographic (photocopy) Yes ( ) No ( ) • d) Binding yes ( ) No ( ) • e) Audio/visual Yes ( ) No ( ) • 17. Is there computer in your library? • a) Yes ( ) b) No ( ) • If yes, for what purpose is the computer being used? • a) To search the information ( ) • b) To manage information ( ) • c) Email/internet ( ) • d) To invest leisure time ( ) • 18. Which tools do you use to search information? • a) by the help of staff ( ) • b) by Using computer ( ) • c) by Self search ( ) • d) By Catalogue ( )

  20. 19. What type of materials do you need must? • a) Textbook ( ) • b) Reference materials ( ) • c) Newspaper and magazine ( ) • d) Entertainment (Novel, Stories) • 20. Are the following services fully favorable and adequate to you? • a) Classification/ cataloguing, yes ( ) No ( ) • b) List of current acquisition Yes ( ) No ( ) • c) Display of new arrival yes ( ) No ( ) • d) Issue / return services Yes ( ) No ( ) • e) Reference services Yes ( ) No ( ) • f) Management services Yes ( ) No ( ) • g) Staff service Yes ( ) No ( ) • h) Information service Yes ( ) No ( ) • 21. Do you have any suggestion for improvement of library service? if Yes please specify it- • a) ………….. • b) ………… • c) ………. • d) ………….. • e) …………… • Thanks for your valuable time. • Research By • Mahendra Prasad Adhikari

  21. Thank you

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