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Utilizing Social Networking. Getting the most out of social media tools. What is Social Media. Facebook Twitter Youtube Flickr Linkedin Blogs, vlogs QR Codes RSS Feeds. Wikis Podcasts Foursquare Virtual worlds Collaboration sites (Ning) Bookmark sharing sites
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Utilizing Social Networking Getting the most out of social media tools
What is Social Media
Facebook • Twitter • Youtube • Flickr • Linkedin • Blogs, vlogs • QR Codes • RSS Feeds • Wikis • Podcasts • Foursquare • Virtual worlds • Collaboration sites (Ning) • Bookmark sharing sites • and hundreds more….
What can it do for government? • Interaction with customers • Timely information to customers • Provide options • Easy to use on the go • Key part of public information/marketing plans • Improve transparency • Affordable!
How do you get started? • What is your goal/strategy • How big do you start • Get your names! • Who maintains • What’s already out there • Create policies • Who will have access if blocked • Make sure your attorney’s know • Follow public records laws
Examples from the City of Mesa • RSS Feeds- 31 • Facebook - 18 • Twitter - 21 • YouTube – 3 • Flickr – 5 • Blogs – 2 • QR Codes/Microsoft Tags Civic Engagement: UserVoice for iMesa program
How can you use social media? • At your agency • Getting info out about current budget and budget issues • Tweeting from budget hearings on major decisions and discussions, • Let people know when new info is available or when changes will be happening (new fees, etc.) • Finding ways to explain government finance to constituents • Follow other agencies and groups
How can you use social media? • On your own • Follow what your agency is saying/doing • Networking with your peers • Use it for information/promotion in any personal endeavors (business, groups, family) • Stay on top of what is happening!
Jessie Brodersen Web Specialist City of Mesa jessica.brodersen@mesaaz.gov 480-458-0612