hamg 1313 front office procedures the lodging industry l.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
HAMG 1313- Front Office Procedures The Lodging Industry PowerPoint Presentation
Download Presentation
HAMG 1313- Front Office Procedures The Lodging Industry

Loading in 2 Seconds...

play fullscreen
1 / 30

HAMG 1313- Front Office Procedures The Lodging Industry - PowerPoint PPT Presentation


  • 359 Views
  • Uploaded on

HAMG 1313- Front Office Procedures The Lodging Industry US Lodging Industry Stats 50,000 + Properties with over 4.4 Million Rooms $113 Billion in Sales 1.8 Million People Employed Median wage is $8.62 per hour (US is $12.03) 73.5 Employees /100 Occupied Rooms U.S. Lodging Forecasts

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'HAMG 1313- Front Office Procedures The Lodging Industry' - benjamin


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
us lodging industry stats
US Lodging Industry Stats
  • 50,000+ Properties with over 4.4 Million Rooms
  • $113 Billion in Sales
  • 1.8 Million People Employed
  • Median wage is $8.62 per hour (US is $12.03)
  • 73.5 Employees /100 Occupied Rooms

Virginia Stipp Lawrence

u s lodging forecasts
U.S. Lodging Forecasts

Average Occupancy Rate (2003): 59.30 %

Average Daily Rate (2003): $83.28

Revenue per Available Room (2003): $49.39

Year Occ. ADRRevPAR

2004 61.2% $84.85 $51.95

2005 61.7% $87.40 $53.96

Source: PricewaterhouseCoopers

Virginia Stipp Lawrence

percent change in adr 1987 2004
Percent Change in ADR(1987 - 2004)

2004 Projected

Virginia Stipp Lawrence

u s hotel industry profits billions of dollars
U.S Hotel Industry Profits(Billions of Dollars)

2004 Projected

Virginia Stipp Lawrence

profits per available room
Profits Per-Available Room
  • YearProfits
  • $5,317 (Highest)
  • $3,054
  • 2004 $3,494

Virginia Stipp Lawrence

hotel company segments

Segment

Hotel Brand

Luxury (Upper-upscale)

(ADR = $150)

Four Seasons Ritz-Carlton

Hyatt Westin

Renaissance Wyndham

First Class (Upscale)

(ADR = $125)

Crowne Plaza Marriott

Doubletree Radisson

Hilton Sheraton

Mid-scale (with & w/out F&B)

(ADR = $75)

Amerisuites Hampton Inns

Clarion Holiday Inns

Four Points Quality Inns

Budget

(ADR = $60)

Best Western Howard Johnson

Comfort Inns La Quinta

Fairfield Inns

Economy

(ADR = $45)

EconoLodge Motel 6

Knights Inn Red Roof Inns

Microtel Super 8

Hotel Company Segments

Virginia Stipp Lawrence

hotel classifications
Hotel Classifications

Virginia Stipp Lawrence

5 star 5 diamond ratings
5 Star & 5 Diamond Ratings

Sources: American Automobile Association & Mobil Travel Guide

AAA Diamonds

Mobile Stars

Characteristics of ultimate luxury and sophistication. First class accommodations. Highly personalized service. Impeccable standard of excellence.

  •     - Luxury
  •    - Upscale
  •   - Comprehensive
  •  - Modest

 - Basic

  •     - Deluxe
  •     - Superior
  •    - First Class
  •   - Moderate
  •  - Economy

Upscale in all aspects. Above average level of service. Enhanced level of quality throughout. In house dining available with many other services

Multifaceted and comprehensive. Usually associated with business travelers. Upgraded physical attributes, service, and comfort.

Aimed toward traveler looking for more than just the basics. Usually small to medium sized hotel chains. Limited food service.

Essential accommodations. Usually food within walking distance. Appeal to budget minded travelers while keeping in mind cleanliness

Virginia Stipp Lawrence

average daily rate 2003
Average Daily Rate (2003)

Virginia Stipp Lawrence

occupancy percentage 2003
Occupancy Percentage (2003)

Virginia Stipp Lawrence

u s occupancy rates 1928 2002

Occupancy Percentage

U.S. Occupancy Rates(1928 – 2002)

1949 = 92.4%

Long-term Average

1933 = 50.5%

Virginia Stipp Lawrence

Source: HMM Sept 1,2003

revpar 2003
RevPAR (2003)

Virginia Stipp Lawrence

revpar recovery
RevPAR Recovery

Increase from 2004 to 2005

Decrease from 2001 to 2003

Virginia Stipp Lawrence

adr revpar occupancy percentage 2000 2005
ADR, RevPAR & Occupancy Percentage (2000 – 2005)

Occ.%

% Change

64%

63%

62%

61%

60%

59%

58%

57%

56%

55%

Virginia Stipp Lawrence

Source: PriceWaterhouseCoopers, Sept. 2003

average number of rooms
Average Number of Rooms

Virginia Stipp Lawrence

property types
Property Types

Virginia Stipp Lawrence

largest hotels in the world
Largest Hotels in the World

HotelRooms

  • MGM Grand (Las Vegas) 5,036
  • Ambassador City Jomtlen (Thailand) 5,100
  • Luxor (Las Vegas) 4,864
  • Excalibur (Las Vegas) 4,078
  • Flamingo Hilton (Las Vegas) 3,851
  • Mandalay Bay (Las Vegas) 3,700
  • Flamingo Hilton (Las Vegas) 3,642
  • Las Vegas Hilton (Las Vegas) 3,174
  • Mirage (Las Vegas) 3,049
  • Venetian (Las Vegas) 3,036

Las Vegas has 17 of the world’s 20 largest hotels (Opryland USA, Hilton Hawaiian Village)

Virginia Stipp Lawrence

luxury hotels
Luxury Hotels

Burj Al Arab Hotel www.seastravelonline.com/uae/burjalarab/welcome.htm

  • The world’s tallest hotel (1,070 feet)
  • The most luxurious hotel in the world

Preferred Hotels

http://www.preferredhotels.com/

Virginia Stipp Lawrence

top 10 hotel companies
Top 10 Hotel Companies

CompanyRoomsHotels

(1) Utell 762,000 4,411

(Membership Organization)

(2) Cendant Corporation 528,437 6,472

(Franchise)

(3) Marriott Int’l 471,275 2,589

Management, Franchise)

(4) Choice Hotels Int’l 383,592 4,743

Franchise)

(5) Hilton Hotels 341,051 2,119

(Ownership, Management, Franchise)

Virginia Stipp Lawrence

top 10 hotel companies22
Top 10 Hotel Companies

CompanyRoomsHotels

(6) InterContinental Hotels 330,000 3,300

(Ownership, Management, Franchise)

(7) Best Western Int’l 310,561 4,074

(Membership Organization)

(8) Starwood Hotels 228,215 745

(Ownership, Management, Franchise)

(9) VIP International 207,740 1,598  (Consortium)

(10) Carlson Hospitality 148,046 885

(Ownership, Management, Franchise)

Virginia Stipp Lawrence

hotel companies brands
Cendant Brands

BrandProperties

Super 8 2,056

Days Inn 1,939

Ramada 974

Travelodge 590

Howard Johnson 509

Knights Inn 224

Villager 114

Wingate Inn 114

AmeriHost Inn 90

Total 6,610

InterContinental Brands

BrandProperties

Holiday Inn 1,544

Holiday Inn Express 1,395

Crowne Plaza 195

InterContinental 133

Staybridge Suites 52

Total 3,319

Hotel Companies & Brands

Virginia Stipp Lawrence

hotel companies brands24
Hotel Companies & Brands

Choice Hotels - Comfort Inn, Quality Inn, Econo Lodge, Flag, Comfort Suites, Sleep Inn, Clarion, Rodeway Inn, Mainstay Suites

Marriott- Courtyard, Fairfield Inn, Marriott, Residence Inn, Renaissance, Ritz-Carlton

Hilton- Hilton, Doubletree, Embassy Suites, Hampton Inn, Homewood Suites, Red Lion

Carlson – Regent, Radisson, Country Inn & Suites, Park Inn, Park Plaza

Virginia Stipp Lawrence

top 10 hotel brands
Top 10 Hotel Brands

BrandRoomsHotels

(1) Best Western Int’l 306,913 4,053

(2) Holiday Inn 297,710 1,587

(3) Days Inn 163,725 1,938

(4) Marriott Hotels 157,817 400

(5) Comfort Inns & Suites 156,641 1,706

Virginia Stipp Lawrence

top 10 hotel brands26
Top 10 Hotel Brands

BrandRoomsHotels

(6) Sheraton Hotels 128,333 382

(7) Super 8 Motels 124,193 2,039

(8) Ramada Inns 119,123 970

(9) Hampton Inns/Suites 117,298 1,138

(10) Holiday Inn Express 100,993 1,254

Virginia Stipp Lawrence

hotel company segments27

Company

Low-end

Mid-scale

Upscale

Suites

Inter Continental

HI Express

HI

HI Select

Forum Hotels

Crowne Plaza

Inter-Continental

HI Suites

Choice Hotels

Comfort Inn

Econo Lodge

Friendship Inn

Rodeway Inn

Sleep Inn

Quality Inn

Clarion

Clarion Suites

Comfort Suites

Quality Suites

Marriott

Fairfield Inn

Courtyard

Residence Inn

Marriott Hotel

Marriott Resort

Ritz-Carlton

Renaissance Hotel

Fairfield Suites

Towne Place

Hotel Company Segments

Virginia Stipp Lawrence

ownership affiliation
Ownership & Affiliation

Independent Hotel

The Hotel Del Coronado

Chain Hotels

1. Management Contracts

    • Marriott

2. Franchise – Holiday Inn

    • hvs.hotelmotel.com/intro.asp

3. Referral Group - Best Western

  • www.bestwestern.com

Virginia Stipp Lawrence

tourism in the u s
Tourism in the U.S.
  • Travel spending averages:
    • $1.6 billion/day
    • $67 million each hour
    • $1.1 million per minute
    • $18,500 per second!
  • Second only to Health Services in employment
  • 1 of every 14 Americans is employed in tourism

Virginia Stipp Lawrence

most visited
COUNTRIES

France 73 Million

Spain 52 Million

US 49 Million

Italy 36 Million

China 27 Million

Most Visited…

STATES*

Florida 6.1 Million

California 5.9 Million

NY 5.3 Million

Hawaii 2.7 Million

Nevada 1.9 Million

8. Texas 1.1 Million

*(By overseas travelers)

Virginia Stipp Lawrence