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Premier Awards. The Premier PCC Program provides a set of national standards for PCC excellence and addresses the PCC Network’s core growth strategy: to “implement and leverage network best practices to create business growth opportunities for PCC members and the U.S. Postal Service.”

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premier awards

Premier Awards

The Premier PCC Program provides a set of national standards for PCC excellence and addresses

the PCC Network’s core growth strategy:

to “implement and leverage network best practices to create business growth opportunities for PCC members and the U.S. Postal Service.”

Based on these national standards, PCCs were recognized as performing at a Bronze, Silver, or Gold Level.

And now on to the winners!

bronze level award
Bronze Level Award

Akron / Canton PCC

Chippewa Valley PCC

Coulee Region PCC

Erie Area PCC

East Texas PCC

Greater Pittsburgh PCC

bronze level award1
Bronze Level Award

Greater Wichita Area PCC

Green Bay Area PCC

Inland Empire PCC

Manhattan Flint Hills PCC

Minnesota Heartland PCC

bronze level award2
Bronze Level Award

Peoria Area PCC

South East Minnesota PCC

Southeastern Pennsylvania PCC

Southern Nevada PCC

Southwest Florida PCC

Southwest Idaho PCC

Twin Ports PCC

silver level
Silver Level

Capitol City PCC

Greater Omaha PCC

Mohawk Valley Regional PCC

Panhandle PCC

Southern Maine PCC

Southern Tier PCC

gold level
Gold Level

Austin PCC

Bay Valley PCC

Baltimore PCC

Buffalo / Niagara PCC

Capital Region PCC

Central Arkansas PCC

Central Florida PCC

gold level1
Gold Level

Central Massachusetts PCC

Central Missouri PCC

Central New York PCC

Central Ohio PCC

Chicago PCC

Des Moines PCC

Detroit Michigan PCC

gold level2
Gold Level

Fairfield County Connecticut PCC

Fort Worth PCC

Greater Atlanta PCC

Greater Birmingham PCC

Greater Boston PCC

Greater Charlotte PCC

gold level3
Gold Level

Greater Cleveland PCC

Greater Dallas PCC

Greater Denver PCC

Greater Hartford PCC

Greater Hudson Valley PCC

Greater Kansas City PCC

gold level4
Gold Level

Greater Madison Area PCC

Greater Metro Phoenix PCC

Greater New Haven PCC

Greater New Jersey PCC

Greater New York PCC

Greater Oklahoma PCC

gold level5
Gold Level

Greater Philadelphia PCC

Greater Portland PCC

Greater St. Louis PCC

Greater Triad PCC

Greater Triangle Area PCC

Lehigh Valley PCC

gold level6
Gold Level

Long Island PCC

Los Angeles PCC

Manasota PCC

Miami-Dade County PCC

Midlands PCC of Greater South Carolina

Mid-Michigan PCC

gold level7
Gold Level

Milwaukee PCC

Nashville / Middle Tennessee PCC

New Hampshire PCC

North Valley PCC

Northeast Florida PCC

Northern Illinois PCC

gold level8
Gold Level

Northern Virginia Metro PCC

Northwest Arkansas PCC

Providence Rhode Island PCC

Puget Sound PCC

Sacramento PCC

San Diego PCC

gold level9
Gold Level

San Francisco PCC

Santa Ana District PCC

Sioux Falls Area PCC

South Central Minnesota PCC

South Suburban PCC

Southeastern Massachusetts PCC

gold level10
Gold Level

Tampa Bay PCC

Tulsa PCC

Twin Cities PCC

Upstate PCC of Greater South Carolina

Utah PCC

Van Nuys PCC

Washington Metropolitan PCC

premier awards1

Premier Awards

For the 3rd consecutive year, the number of Premier award winners has set a record in each category; with a total of 93 for 2012!

That includes a record 18 in the Bronze category, 6 that reached the Silver level, and an amazing number of 69 that achieved Gold status!



Leadership Awards

The Postal Customer Council Leadership Awards Program

recognizes outstanding performance

in various categories

of PCC leadership.

And now on to the winners!

education excellence bronze award1
Education Excellence Bronze Award

The Forth Worth PCC

The Fort Worth PCC develops, distributes and promotes enhanced training programs, workshops-in-a-box, events and educational tools that provide solutions to members and business mailers needs while improving mail effectiveness.

In addition to the certificate program they held several educational and networking roundtable events to help members grow their business leveraging experts from the Speakers’ Bureau as well Fortune 500 companies.

education excellence bronze award3
Education Excellence Bronze Award

San Diego PCC

From their Flats Sequencing System Tacos and Tours event, to County Registrar of Voters mailing solutions event, they added innovation to their educational efforts!

education excellence silver award1
Education Excellence Silver Award

Tampa Bay PCC

Their unique and creative Flat Mail Stanley mascot and road trip activities charged their educational efforts with excitement and enthusiasm, and drove their PCC to success!

education excellence gold award1
Education Excellence Gold Award

Central Ohio PCC

Their focus on cost-savings and decreased time commitments in the utilization of established communications vehicles. Such as webinars, seminars, workshops, email; combined with a very user friendly website informed, attracted, and provided value to their members!

communication excellence bronze award1
Communication Excellence Bronze Award

Greater Portland PCC

The framework of their success continues to be the many enhanced educational opportunities for their members and the business community.

Incorporating direct mail as their communication vehicle resulted in increased membership, customer loyalty and retention.

communication excellence silver award1
Communication Excellence Silver Award

Greater New York PCC

Their strong emphasis on expanded communications, additional networking events, and face-to-face communications targeting new audiences was a winning combination!

communication excellence gold award1
Communication Excellence Gold Award

Tampa Bay PCC

Their Calendar of Events system, email blasts, interactive website, and targeted mailing system has won them the Gold!

pcc innovation of the year award1
PCC Innovation of the Year Award

Greater Oklahoma PCC

This new award which recognizes the PCC with the most unique and effective best practice that is published on their website and can be implemented nationwide!

The Greater Oklahoma PCC conducted a very successful and uniquely executed targeted market promotion campaign that demonstrated the power of QR code mailings, while actively engaging city and state level government to drive recruitment and membership, and to grow business.


PCC Industry Member of the Year

Tracey Dunlap, Epic Systems


PCC Industry Member of the Year

Tracey Dunlap, Epic Systems

Over the past 5 year’s, Tracey has demonstrated a passion for the enhancement and refining of this PCCs education programs, membership recruitment and communications.

Her leadership has inspired and impacted every facet of her local PCC; leading it to Gold status each of the past 5 years, and various Leadership awards along the way!


PCC District Manager of the Year

Lorraine Castellano; Long Island District


PCC District Manager of the Year

Lorraine Castellano; Long Island District

Our winner this year serves as her local PCC Co-chair, and authored its 2012 process plan to more successfully connect, communicate, and react with the area’s mail preparers and owners; and to focus on helping them grow their business via new products and services.

The local PCC membership states that this year’s winner consistently instills confidence that the group is of value to the USPS, with the entire district postal staff being engaged, responsive, and attending general meetings to hear the group’s feedback and resolve their concerns.


PCC Postal Member of the Year

Raschelle Parker; Manager Marketing, New York District


PCC Postal Member of the Year

Raschelle Parker; Manager Marketing, New York District

This year’s winner has been an inspiration and driving force for their local PCC for the past nine years; leveraging their experience and knowledge by mentoring new board members to a seamless transition each year.

Our winner’s vision, extraordinary people-skills, and familiarity with all things postal positioned her PCC to a stellar 2012 year of growth, educational leadership, and networking opportunities!


PCC Business Partner of the Year

The Oklahoman Direct

They have been very actively engaged serving their local PCC for over 25 years; mentoring and empowering all of their employees to do the same, with two of them holding leadership positions on their PCC Executive Board, and another two being past recipients of the PCC Member of the Year award.

They have maintained an active presence at every local level PCC event and represented their PCC at 8 of the last 10 National Postal Forum events. And in addition to the design, printing, and mailing of the local PCC newsletters and promotional items, they also generously provide meeting rooms at their facility for PCC educational sessions throughout the year.


PCC of the Year - Small Market

Central Missouri PCC


PCC of the Year - Small Market

Central Missouri PCC

Although this year’s winner is a PCC in a smaller market, they have made a big impact!

Their unique “Mail Crawl” event, their specialized and customer-led educational series on the value of mail, and their constant engagement with both postal and industry representatives regarding the most successful mailing techniques have earned them the two thousand twelve Small Market PCC of the Year award.


PCC of the Year - Large Market

Twin Cities PCC

Their theme this past year was “Open Your Imagination to a World of Innovation”, and from their website redesign and utilization, to their uniqueuse of their membership cards for increased engagement and participation value to their members, they have truly excelled in demonstrating that intent!