Communication. Verbal communication. Oral communication Written communication Non verbal communication Body language : Kinesics Language of Space and Distance : Proxemics. Language of visual signs . egs . Charts, Tables, Road signs etc.
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Non verbal communication
‘What often happens in any relationship is that
language itself becomes a mask and a means of
clouding and confusing the relationship. If the
spoken language is stripped away and the only
communication left is body language, the truth
will find some way of poling through. Spoken
language itself is a great obscurer”
Dress as body language ( formal situations-fitting the occasion- job interview; meetings;)
Economic affordability (‘Cut your cloth according to the cloth’- not expensive but well tailored, clean, ironed, befitting& appropriate)
Morning & evening wear
shades of beauty and grace
“One can smile and smile and
be a villain”
- for westerners
a mark of refinement; communicates honesty , transparency and neutral attitude
- needed for one during interview
- For eastern people (Arabians)
avoiding eye contact and looking else where is a mark
of modesty especially for women
Signifies ones personality and intention
Moving of head side ways
western people do not like being touched above fore arms
Arabs greet and express intimacy, embracing with warmth
The study of the use of space to communicate meaning is called as proxemics
Standing far away expresses disregard for westerners while it is a mark of respect in east
Mime a meeting of two people from different countries clearly bringing out the embarrassment caused by gestures
Boss- (with wrinkled forehead, baring all the teeth)
What the hell do you mean when you come ten minutes late? You have kept us all waiting! Are you the boss or am I?
Secretary-Sorry, Sir, For having kept you waiting. But you sent me a few minutes ago to fetch these application forms. I had to search a while before getting all of them. I had to walk down from that block three building away. Really sorry to have delayed the interview.
Boss: (with legs crossed and feet tapping the floor) Well it’s OK . Who is John?