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ISE 412: Human Factors Engineering. Dr. Laura Moody Fall, 2004. Course Goals. Upon completion of ISE 412, students will be able to: Develop, conduct, and evaluate the results of human factors research. Develop models of human-machine systems.

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ise 412 human factors engineering

ISE 412: Human Factors Engineering

Dr. Laura Moody

Fall, 2004

course goals
Course Goals
  • Upon completion of ISE 412, students will be able to:
    • Develop, conduct, and evaluate the results of human factors research.
    • Develop models of human-machine systems.
    • Develop information requirements based on understanding of human sensory processing and cognition.
    • Develop action requirements based on understanding of human response capabilities and limitations.
    • Design human-machine interactive systems based on appropriate models, information and action requirements, and an understanding of human abilities, limitations, and preferences.
prerequisites and grading
Prerequisites and Grading
  • Prerequisites:
    • ISE 311
    • EGR 252
  • Grading
    • Homework/Labs 20%
    • Paper Review 10%
    • Team Project 20%
    • Exam 1 15%
    • Exam 2 15%
    • Final Exam 20%
  • Participation
background history of human factors
Background: History of Human Factors

EARLY DAYS …

LATER …

NOW …

UNDERSTANDING COMPLEXITY

PERVASIVE HUMAN FACTORS

modern human factors understands that
Modern Human Factors Understands That …

PEOPLE USE TECHNOLOGY …

TO ACCOMPLISH THEIR GOALS …

IN THEIR ENVIRONMENT.

slide7

Successful Products

Human Factors And Product Design

How a product connects with the user – 3 KEY FOCAL POINTS.

USEFUL

  • Meets recognized needs
  • Supports goals & objectives
  • Improves the outcome
  • Enhances performance or efficiency
  • etc...

USABLE

DESIRABLE

  • Fit, reach, strength
  • Visible, audible, etc.
  • Understandable
  • Informative
  • Learnable
  • etc...
  • Pleasure in use
  • Satisfaction with outcome
  • Fit, feel, & finish
  • Cultural, social, lifestyle impact
  • Sense of empowerment
  • etc...

SUCCESSFUL PRODUCTS connect on all levels – they are USEFUL, USABLE, & DESIRABLE

a framework for understanding hf now
Hierarchy of User Needs (from Bonapace, 2002)

Example …

pleasure

usability

functionality

safety and well-being

A Framework for Understanding HF Now
foundational human factors focus on useful and usable
‘Foundational’ Human Factors: Focus on Useful and Usable

“Usability” : the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

(ISO 9241-11)

For Example:

towards the new human factors adding desirable

pleasure

usability

functionality

safety and well-being

Towards the ‘New’ Human Factors: Adding ‘Desirable’

For Example:

  • “Break out of the ‘sea of white’”
  • Provide a ‘useful’ and ‘usable’ product.
  • Meet / exceed consumer needs.
slide11

Human Factors in the Product Development Process

PRM

PRODUCTION RELEASE MILESTONE

POS

PROJECT OBJECTIVE SUMMARY

DRM

DESIGN RELEASE MILESTONE

CUSTOMER

CUSTOMER

MLM

MARKET LAUNCH MILESTONE

CSM

CONCEPT SELECTION MILESTONE

PRE IST

CONCEPTUALISATION

CONVERSION

EXECUTION

HF DESIGN REQUIREMENTS

DESIGN GUIDANCE/RECCOMENDATION

PROFESSIONAL ASSESSMENT

CONCEPT EVALUATION

BENCHMARKING

IDENTIFY BEHAVIORS, PERCEPTIONS

BELIEFS AND ATTITUDES

DEVELOP USER EXPERIENCE MAP

IDENTIFY USER TYPES / STYLES OF USE

DEVELOP PROCESS MAPS AND/OR USER MODELS AND INTERACTION STYLES

INVESTIGATE HABITS AND PRACTICES

E-SCAN, TRENDS ( cultural life style, ..)

IDENTIFY UNMET LATENT NEEDS/DESIRES

BENCHMARKING

DESIGN GUIDANCE

PROFESSIONAL ASSESSMENT

PRODUCT EVALUATION

BENCHMARKING

FIELD TESTING

FOLLOW UP RESEARCH

BENCHMARKING

IST

IDEA SCREEN TOLLGATE

CET

CONCEPT EVALUATION TOLLGATE

BET

BUSINESS EVALUATION TOLLGATE

POST AUDIT

Define Req’ts.

Model

Design

Evaluation

Research